Inside Sales Representative

Are you a customer-focused sales professional who thrives in a fast-paced environment? Adecco is recruiting for a full-time, permanent Inside Sales Representative on behalf of our client in Surrey, British Columbia .
This exciting opportunity is ideal for someone with experience in inside sales, customer service, account management, sales support, or business development who enjoys building strong customer relationships, preparing quotations, coordinating orders, and driving sales growth.
If you have strong analytical abilities, advanced Excel skills, and a passion for delivering exceptional customer experiences, we want to hear from you.

• Pay Rate: $65,000 - $75,000 per year
  
• Location: Surrey, BC
  
• Job type: Permanent | Full-time
  

Responsibilities:
Sales & Customer Service

• Respond to customer inquiries promptly and professionally.
  
• Build and maintain strong customer relationships to support long-term business growth.
  
• Conduct outbound sales calls and identify new business opportunities.
  
• Prepare, present, and follow up on customer quotations.
  
• Close sales opportunities while identifying upselling and cross-selling opportunities.
  
• Understand customer requirements and recommend suitable product solutions.
  
• Deliver exceptional customer service throughout the sales cycle.
  

Quotation & Pricing Management

• Review customer specifications and project requirements.
  
• Source pricing and product availability from manufacturers and suppliers.
  
• Negotiate pricing and delivery terms when required.
  
• Prepare accurate and competitive quotations for stock and non-stock products.
  
• Evaluate alternative products and recommend suitable substitutions.
  
• Monitor competitor pricing, industry trends, and market conditions.
  

Order Processing & Customer Support

• Process customer orders accurately and efficiently.
  
• Coordinate deliveries, transportation, invoicing, and billing requirements.
  
• Track order status and proactively resolve issues or delays.
  
• Provide post-sale support to ensure customer satisfaction.
  
• Maintain compliance with company policies, procedures, and service standards.
  

Data Analysis & Reporting

• Utilize Excel and other business tools to track sales activities, orders, and quotations.
  
• Analyze pricing trends and sales performance data.
  
• Generate reports and insights to support business decisions.
  
• Maintain accurate records of customer interactions and sales activities.
  

CRM & Sales Systems

• Maintain customer and opportunity information within CRM platforms, including Lighthouse Share and similar sales management tools.
  
• Track sales opportunities and document customer communications.
  
• Assist with large bid opportunities by comparing vendor pricing and evaluating multiple manufacturer options.
  

Inventory & Cross-Functional Collaboration

• Verify inventory availability and communicate stock concerns to management.
  
• Collaborate closely with procurement, operations, warehouse teams, suppliers, and category managers.
  
• Provide timely updates regarding pricing changes, inventory availability, and delivery timelines.
  

Qualifications and Skills:

• Minimum 2 years of inside sales, customer service, sales support, account management, or related experience.
  
• Strong customer service and relationship-building abilities.
  
• Excellent communication, negotiation, and problem-solving skills.
  
• Intermediate to advanced Microsoft Excel skills.
  
• Experience using CRM systems and sales management tools.
  
• Strong analytical skills and attention to detail.
  
• Ability to prioritize multiple tasks and deadlines in a fast-paced environment.
  
• Experience within:
  
  • Electrical distribution
    
  • Industrial supply
    
  • Wholesale distribution
    
  • Manufacturing
    
  • Construction supply
    
  • Technical products or services
    
• Customer Focus
  
• Business Acumen
  
• Results-Oriented Mindset
  
• Analytical Thinking
  
• Planning and Organization
  
• Communication and Negotiation
  
• Problem Solving
  
• Relationship Building
  
• Adaptability
  
• Continuous Learning
  
• Mu st be legally eligible to work, and reside in Canada
  

Here's why you should apply:

• Competitive salary of $65,000 - $75,000 annually
  
• Permanent full-time opportunity
  
• Immediate start available
  
• Career growth and advancement opportunities
  
• Collaborative and supportive team environment
  
• Ongoing training and professional development
  
• Opportunity to work with industry-leading products and suppliers
  

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.
At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we're making the future work for everyone.
Please reach out to learn how the Aspire Academy can upskill you into your next role.
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