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S.i. Systems
Senior SAP CIS Billing Lead is responsible for the end-to-end design leadership, configurationS.i. Systems • Ottawa
Senior SAP CIS Billing Lead is responsible for the end-to-end design leadership, configuration

Senior SAP CIS Billing Lead is responsible for the end-to-end design leadership, configuration

S.i. Systems • Ottawa
30+ days ago
Job type
  • Full-time
Job description

Duration : 6 months plus extension

Work Mode : Hybrid - Onsite 3 days per week in Markham

Role Overview

The SAP CIS Billing Lead is responsible for the end-to-end design leadership, configuration governance, and delivery of SAP IS-U Billing and Invoicing within a large-scale Utilities Customer Information System (CIS) transformation program. Operating within a System Integrator–led delivery model, this role owns solution integrity across billing schemas, rate design, billing execution, and invoicing, ensuring accurate, compliant, and scalable billing outcomes through go-live and stabilization.

The Billing Lead works closely with Device Management, AMI/MDM, FI-CA, and Customer Operations teams to ensure seamless meter-to-cash execution and high-quality customer billing experiences.

Key Responsibilities

  • Lead the end-to-end design and delivery of SAP IS-U Billing and Invoicing within a CIS program
  • Own solution integrity across billing schemas, rate structures, billing execution, invoicing, and corrections
  • Govern billing configuration, ensuring alignment with SAP best practices, regulatory requirements, and Hydro One standards
  • Oversee billing execution, including mass billing, billing exceptions, rebilling, and bill corrections
  • Lead and coordinate functional testing activities (unit, integration, UAT), including defect triage and resolution
  • Partner closely with Device Management, AMI/MDM, FI-CA, and Customer Operations to ensure accurate end-to-end integration
  • Support cutover planning, go-live readiness, and post–go-live stabilization related to billing cycles
  • Act as the primary functional authority for billing-related decisions, risks, and issue resolution
  • Provide leadership and guidance to billing functional team members within the SI delivery model

Must Haves

  • Extensive hands-on experience leading SAP IS-U Billing within Utilities CIS programs
  • Strong expertise in billing execution, exception handling, rebilling, and bill corrections
  • Proven experience owning functional design and configuration governance in complex SAP programs
  • Experience working within System Integrator–led delivery models
  • Strong understanding of end-to-end utilities processes, including meter-to-cash
  • Excellent stakeholder communication and leadership skills

Nice to Have

  • Experience with large regulated utilities and high-volume billing environments
  • Exposure to greenfield CIS or S/4HANA Utilities programs
  • Experience supporting AMI/MDM integrations and billing-related cutover activities


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Senior SAP CIS Billing Lead is responsible for the end-to-end design leadership, configuration governance, and delivery of SAP IS-U Billing and Invoicing within a large-scale Utilities Customer Information System (CIS) transformation program • Ottawa

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