Customer service and internal sales representative

Inside Sales Representative – Saint-Bruno-de-Montarville
Do you have a great sense of humor, a comfort level with basic math, and a desire for the stability of a family-owned business established for 40 years?

Our client, a leader in the distribution of metal products located in Saint-Bruno-de-Montarville, is seeking an Inside Sales Representative to join their close-knit team. In this role, you will be the bridge between client requests and the technical execution of their projects. If you enjoy B2B customer service and aren't afraid to pick up the phone, this position in Saint-Bruno-de-Montarville is made for you!

Advantages
Attractive Total Compensation: Competitive base salary with a monthly team bonus program based on company performance.

Exemplary Stability: A family-owned business with very low employee turnover.

Comprehensive Group Insurance: Coverage including life, disability, and dental/vision care (50% employer-paid).

Retirement Savings: RRSP program with an employer contribution of up to $1,000 per year.

Work Atmosphere: A dynamic, direct, and authentic environment where autonomy is encouraged.

Stable Schedule: Monday to Friday, 8:00 AM to 5:00 PM.

Responsibilities
Respond to price inquiries and prepare detailed quotes via email and phone.

Conduct rigorous follow-ups on submitted quotes to close sales.

Process and enter orders into the internal computer system.

Maintain trusting relationships with a diverse clientele (construction, food industry, manufacturing).

Collaborate with production and shipping teams to ensure deadlines are met.

Perform follow-up calls to inactive clients (approximately 10-15% of the time).

Qualifications
Relevant experience in customer service or inside sales (industrial sector experience is an asset).

Mathematical logic: Comfortable with basic calculations (fractions, measurements).

Personality: Autonomous, organized, and able to work in an environment where communication is frank and direct.

Reliability: Excellent attendance and a desire for long-term commitment.

Language skills: Fluency in French and functional English.

Summary
Interested in this challenge? Send your CV now to André at: andre.perron@randstad.ca.

Randstad offers a referral program! If you refer a candidate who gets hired, you could be eligible for a referral bonus.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.