Breakfast Attendant

Job Description

As a Breakfast Attendant, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is crucial because you are the first impression on each of our guests. Additionally, you will achieve excellence by creating a welcoming and personalized breakfast experience for each guest, setting up breakfast each morning, and ensuring that you uphold the highest standards in food service.

Pomeroy Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continuous full-time employment.
• Pomeroy Stay Travel Program.

Key Focuses

• Maintains a friendly, attentive, and professional during all guest encounters and responds appropriately to guest complaints.
• Ensures the breakfast room, food stations, and all guest contact points are “picture-perfect” for optimal first impressions.
• Welcomes guests entering the breakfast room in a prompt and courteous manner.
• Begins shift with a well-stocked pantry with dry and fresh items, complete with all menu requirements.
• Sets up all stations on the breakfast bar, brews coffee, and prepares hot items for the start of breakfast hours.
• Maintains a strong product knowledge of food and beverage offerings and abides by all safety and health regulations.

Experience/Passions/Education

• Previous experience in a hotel position is an asset.
• Food Safe Certificate.
• Excellent Customer Service.
• Strong communication and interpersonal skills.

Working Conditions

This position will include early morning shifts any day of the week or weekend and the occasional midday, afternoon, and evening shift if needed. This position will require long periods of standing and requires constant physical movement. There may be periods of independent work and changes in temperature from the back of the house to the front of the house.

About Pomeroy LodgingPomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.