Vehicle Service Agent (Vancouver International Airport)

Job Description

SIXT is looking for a Vehicle Service Agent (VSA). The VSA will be responsible for the interior and exterior cleaning of our Rental Fleet. This role also involves the fueling, driving to and from specified locations, and other job-related activities outlined by your Branch Manager. In this role you will be required to work outdoors in all weather conditions. This position offers a starting hourly rate of $22.

YOUR ROLES AT SIXT

• Prepare vehicles for rental by washing exteriors, vacuuming and cleaning interiors, and ensuring each vehicle meets SIXT's appearance and quality standards
• Perform thorough vehicle inspections, including checking for damage, warning lights, windshield condition, tire tread and pressure, fluid levels, fuel level, and overall safety
• Reset vehicle settings to factory defaults, remove prior customer data, verify registration documents, and recover and document lost-and-found items
• Fuel, stage, and organize vehicles to maintain fleet availability and support efficient branch operations
• Identify and report maintenance or safety concerns, removing vehicles from service when necessary to ensure customer and employee safety
• Deliver exceptional customer service by assisting customers as needed, including transporting customers to and from branch locations when required
• Maintain a clean, organized, and professional branch environment, including workstations, customer areas, restrooms, parking lots, and other interior and exterior spaces
• Demonstrate reliability through consistent attendance, punctuality, and the ability to work efficiently in a fast-paced team environment while following all company safety procedures

YOUR SKILLS MATTER

• Education & Experience You must have a high school diploma or GED and at least 1 year of experience in vehicle service or a related field. Experience in car rental, automotive maintenance, or dealership services is preferred
• Communication Skills You must have strong verbal communication abilities, allowing you to interact effectively with customers, coworkers, and management, ensuring a smooth and pleasant experience for all
• Attention to Detail You can discreetly check vehicles for any damage, verify fuel levels, and accurately document findings, maintaining the quality and safety of the fleet
• Licence & Authorization You must be 21 years of age or older, hold a valid Provincial driver's licence with a clean driving record and must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future
• Work Hours & Conditions You must work 40 hours per week, including day or evening shifts, and are comfortable working outdoors in all types of weather conditions. You are also physically able to move in and out of vehicles throughout your shift

WHAT WE OFFER

• Paid Time Off Enjoy paid vacation days to maintain a healthy work-life balance
• Comprehensive Healthcare & Life Insurance Access medical, dental, and vision coverage, along with life insurance for added security
• Bonus Plan Benefit from a performance-based bonus plan to reward your achievements
• Uniform Provided Receive a full uniform at no cost to maintain a professional appearance
• Exclusive Rental Benefits Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
• Employee Assistance Program Access the Employee Assistance Program for personal and professional support when needed
• Registered Retirement Savings Plan (RRSP) Save for your future with our company-matching RRSP program

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!