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hotel manager
hotel managerJohnston Canyon Resort • Banff, AB, CA
hotel manager

hotel manager

Johnston Canyon Resort • Banff, AB, CA
30+ days ago
Job type
  • Full-time
  • Permanent
Job description
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: College/CEGEP
  • Experience: 3 years to less than 5 years
  • Work site environment

  • Non-smoking
  • Air conditioned
  • Work setting

  • Hotel, motel, resort
  • Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Implement marketing activities
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory
  • Supervision

  • Staff in various areas of responsibility
  • Computer and technology knowledge

  • MS Word
  • Central reservation system (CRS)
  • MS Excel
  • MS Office
  • MS Outlook
  • MS Windows
  • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Large workload
  • Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player
  • Employment terms options

  • Early morning
  • Evening
  • Employment terms options

  • Morning
  • Night
  • Day
  • Weekend
  • Other benefits

  • Other benefits
  • Support for newcomers and refugees

  • Supports newcomers and/or refugees with foreign credential recognition
  • Support for Indigenous people

  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
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Hotel manager • Banff, AB, CA

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