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Business/Support AnalystE-Solutions • Montreal, QC
Business/Support Analyst

Business/Support Analyst

E-Solutions • Montreal, QC
30+ days ago
Job type
  • Full-time
Job description

Role Name: Business/Support Analyst
Location: Montreal, QC
Duration: Contract

JOB DESCRIPTION:
"Skills Needed


This Request is for a Support Analyst which is a Combination of Product and Fucntional skills coupled withe minimum technology skills Looks for People who has performed Support Analyst roles Operation Analyst roles with the below skills

Minimum of years handson experience on support or projects on FX trading applications Mandatory
Proficiency FX products Spot Forwards Swaps NDFs FX options Mandatory
Proficiency with PnL and Risk Management concepts including VaR and sensitivities Mandatory
Support of systems running on Windows Server environment Windows services IIS Scheduled Tasks
Support of systems running on a UNIX environment general UNIX navigation ability to read and understand UNIX shell Perl scripts
Support of SQL database based systems Good SQL query skills ability to read Stored Procured understanding of basic Query Optimisation
Experience supporting large batch systems typically Control M




This Request is for a Support Analyst which is a Combination of Product and Fucntional skills Looking for People who has performed Support Analyst roles Operation Analyst roles with the below skills
Degree in Market Finance or in IT with strong knowledge of capital markets and Fixed Income products Mandatory
years of experience including an experience in support for a trading room Mandatory
Experience in support of Front applications for etrading or on linear products Mandatory
Solid Knowledge of Capital Markets Rate activities particularly swap booking processes Mandatory
Knowledge of electronic markets trading workflows and RFQ processes Mandatory
While primarily as Support Analyst role the candidate should be comfortable leading or contributing as a Business Analyst for small project when required

This Request is for a Support Analyst which is a Combination of Product and Fucntional skills Looking for People who has performed Support Analyst roles Operation Analyst roles with the below skills
Degree in Market Finance or in IT
strong knowledge of capital markets and Fixed Income productsMandatory
At least years of experience including application support experience Mandatory
Knowledge of Capital Markets Rate activities Pricing interest rate curve models and Risk Mandatory
Knowledge of the rate activity booking workflow Clearing Negotiation Trade events Markitwire workflow Mandatory
Knowledge of the Capital Market Regulatory environment Nice to Have
Knowledge of a similar FO booking system is a plus Orchestrade Summit Murex Sophis Calypso
While primarily as Support Analyst role the candidate should be comfortable leading or contributing as a Business Analyst for small project when required
Responsibilities
Develop good relations with the FX trading business FO MORisk BO follow relationship with third parties manage assist members of team
Support highquality support coverage providing every day user support and prompt resolution of and regular communication about major incidents when required
Coordinate with other teams worldwide especially the FX Risk IT support teams in London and New York with daily handover calls to ensure a seamless support on production incidents and issues
Take ownership of production issues propose solutions and track followup to avoid reoccurrence
Ensure proactive monitoring of systems to ensure problems are detected promptly and usually by IT before users
Enforce change management procedures to ensure production stability while facilitating rapid system advances
Work with project development teams both as needed for level production support
Participate to DRP BCP exercises regulatorycompliance exercises and follow up related tasks
Provide and contribute to periodical local and global reporting ITSC and OpCo monthly reports etc
Proactive monitoring of system health metrics to identify issues before they impact the trading business
Provide system and process documentation and training to users Ensure IT team is crosstrained with sufficient expertise to avoid keyperson risks
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Business/Support Analyst • Montreal, QC

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