Seasonal Bell Attendant

Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo Resort, and Eldorado Marina, with world-class amenities including multiple dining outlets, fitness centres, indoor and outdoor pools, boardwalk, tennis courts, and a private beach.

If you are looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then we want to hear from you! Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earning potential, employee discounts on water sport rentals, discounted food & beverage at all our Argus Properties Ltd. owned restaurants and hotels, fun social events, and great colleagues!

Position Summary:

The Bell Attendant at Eldorado Resort serves as the guest's liaison/ambassador for both hotel and non-hotel services. They are an information center for our guests, regardless of whether inquiries concern in-hotel or off-premises attractions, facilities, services, or activities. The Bell Attendant knows how to provide concise and accurate directions.

What will you be doing?

The Bell Attendant at Eldorado Resort serves as the guest's liaison/ambassador for both hotel and non-hotel services. They are an information center for our guests, regardless of whether inquiries concern in-hotel or off-premises attractions, facilities, services, or activities.

• Develops a strong knowledge of the hotel's facilities and services and of the surrounding community
• Coordinates Bell Attendant tasks and duties of the day
• Performs all duties such as delivering luggage, amenity deliveries, room moves, etc.
• Maintains and enforces Eldorado Resort’s policies and procedures as they pertain
• Handles guest complaints and problem solve to the degree possible as directed by management
• Monitors parking lot and registers hotel and restaurant guests license plates
• Ensures lobby entrance and area is always clean and tidy
• Reports to the Front Office management team and works closely with the team to ensure smooth effective running of the front office department
• Supports other departments as required

What are we looking for?

• Previous experience in a customer-focused industry or hotel is an asset
• Excellent verbal and written communication skills
• Commitment to delivering a high level of customer service
• Comfortable working on your own as well as part of a team
• Ability to sit/stand for long periods of time, and lift heavy items as needed

Perks

• Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort, Eldorado Marina, Hampton Inn & Suites Kelowna Airport, Four Points Kelowna, Home2Suites)
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development

Don't miss this exciting opportunity to join our Eldorado Resort family!