Account Executive

Make a difference in a growing innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As an Account Executive in Ontario you will be an integral part of a collaborative team focused on delivering seamless services to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes get ready to love it here!

What youll be doing:

• Invite Sales Director to facilitate further exploration and potential sales of new services when necessary
• Conduct ongoing needs assessments with customer base to identify areas for partnership
• Consult with customers and develop solutions for challenging business problems
• Renew existing business
• Provide online Employee Orientation Sessions and Supervisory Training
• Understand customer needs and identify opportunities for up-selling and cross-selling
• Review and develop promotional and awareness tool and strategies
• Update CRM (Salesforce) ensuring accurate customer information
• Manage customer account to contract satisfaction
• Participate in sales presentations as requested
• Attend regular customer meetings
• Deliver Wellness Sessions
• Provide consultation to leaders regarding organizational psychological health & wellness and employee issues
• Prepare review analyze and deliver customer reports
• Respond to customer queries and concerns
• Facilitate new customer launches and implementation activities the distribution of promotion materials and custom-designed service delivery components when required

What were looking for:

• 2-year diploma in Marketing Business Administration HR or other relevant discipline
• 2-3 years experience in a professional business to business sales and/or account management environment
• Ability to apply critical analytical thinking and creativity when developing customer-focused solutions
• Excellent verbal listening and written communication skills; French language skills are an asset
• Strong business acumen and unbridled curiosity
• Strong customer service problem solving and negotiating skills
• Excellent organizational skills and a strong attention to detail
• Excellent presentation and meeting facilitation skills
• Ability to work independently as well as contribute to team objectives
• Proficient with Microsoft Office and CRM software (Salesforce)
• Valid drivers license access to vehicle and the ability to travel

As part of our commitment to the health and safety of our patients staff clients and community from COVID-19 subject to any accommodation required by applicable human rights legislation Homewood Health requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Why work with us

Homewood Health is Canadas largest and leading service provider for medically focused evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence integrity collaboration and innovation. Our people make a difference!

As an equal opportunity employer Homewood Health is committed to employment accessibility diversity equity and inclusion. For this reason we encourage applications from members of equity-seeking groups including women racialized and indigenous communities persons with disabilities and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier more productive and fulfilling lives.

Required Experience:

IC

Key Skills
Business Development,Customer Service,Revenue Growth,ABC Analysis,Account Management,Communication,CRM,Excel,Salesforce,PMP,Customer Relationships,Business Relationships,Sales Goals,Sales Process,CPA
Employment Type : Full-Time
Department / Functional Area: Sales
Experience: years
Vacancy: 1