Quality Matron

Job overview

An opportunity has arisen to join our Corporate Nursing and Quality team in the role of Quality Matron, specifically focusing on safer staffing. This post will be working across our wider network structure alongside Quality Matrons across our care hubs, including Bury, Oldham, Rochdale, Tameside, Stockport, CAMHS, Learning Disabilities, and Rehabilitation/High Support.

As a Quality Matron responsible for safer staffing you will play a pivotal role in supporting inpatient services with workforce establishment reviews, and understanding safer staffing principles and standards. Reporting directly to the Deputy Chief Nursing and AHPs Officer, you will be an integral member of the team, ensuring that high-quality, personalised care is consistently delivered to patients and their families. This role builds upon the “outstanding” work already achieved and seeks to further strengthen our commitment to excellence in care.

The Quality Matron position is a cornerstone of improving patient care standards. You will provide visible, inclusive leadership, engaging directly with patients, families, frontline staff, and senior management teams to drive continuous improvement and uphold the highest standards of safety, compassion, and clinical effectiveness.

Main duties of the job

Main duties of the job

The Quality Matron will support the Head of Nursing and the Network directors of Nursing, AHPs & Quality to deliver clinical and professional leadership within the inpatient/residential services. Supporting the services to ensure delivery of safe, timely, effective, high-quality evidence-based care, consistent with internal and external standards.

This will be in line with the nationally agreed ten key responsibilities set out in the matron’s handbook as below:

1. Inclusive leadership, professional standards, and accountability
2. Governance, patient safety and quality
3. Workforce planning and resource management
4. Patient experience and reducing health inequalities
5. Performance and operational oversight
6. Digital and information technology
7. Education, training, and development
8. Research and development
9. Collaborative working and clinical effectiveness
10. Service improvement and transformation.

As a key member of the Senior Leadership Team the post holder will provide values-based leadership to facilitate consistent best practice, this will include taking a key role in the future transformation and development of services.

Working for our organisation

We invite applications from experienced, self-motivated, and qualified nurses who demonstrate strong leadership qualities and a passion for continuous improvement. This is an exciting opportunity to make a meaningful impact within contributing to the ongoing transformation of care provision across our networks.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We are proud of our #PennineCarePeople and do everything we can to make sure we are a great place to work.

Our ambition is to maximise people’s potential, and we aim to promote an inclusive environment and improve the diversity of our workforce, so our people truly represent the communities we serve.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a Carer.

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Detailed job description and main responsibilities

Please view job description and person specification attached for more details.

f you come and work for us, we will offer a range of benefits and opportunities, including:

1. Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
2. Flexible working opportunities to support your work/life balance
3. Access to Continued Professional Development
4. Involvement in improvement and research activities
5. Health and Wellbeing activities and access to an excellent staff wellbeing service
6. Access to staff discounts across retail, leisure, and travel

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople

For more information about Pennine Care NHS FT please visit our website via

Person specification

Education / Qualifications

Essential criteria

• First level nurse (mental health, learning disability, children, or adult)
• Current statement of NMC registration
• MSc and/ or equivalent clinical experience
• Evidence of recent post registration continuing professional development in the relevant field
• Completion or willingness to undertake the matron developmental framework assessment

Desirable criteria

• A leadership/management qualification
• Teaching qualification
• Quality improvement training
• Investigation training
• MHOST training

Experience

Essential criteria

• Demonstrable experience of caring for people with a mental illness, learning disability and/or autism within inpatient services
• Significant leadership experience at band 7 level or above.
• Evidence of actively working as part of a multidisciplinary team
• Proven experience of delivering and recording supervision
• Use of monitoring systems and processes to provide assurance of patient safety and quality of care across area of responsibility
• Experience of leading the workforce to deliver quality care and meet the key performance indicators of the service
• Use of various methods of gathering patient and staff feedback and acting on the learning
• Experience of contributing to and participating in audit and/or research
• Developing strategic processes e.g., policies, procedures, strategies

Desirable criteria

• Recent operational experience
• NHS experience
• Previous experience of supporting staff in the process of organisational change through quality improvement methodology
• Demonstrable experience of leading the development of service standards and/ or service specifications
• Experience of cross boundary working to improve staff and patient experience of care
• Evidence of participation in the trust on-call rota

Skills and Abilities

Essential criteria

• Ability to communicate clearly and effectively with a wide range of stakeholders
• Ability to organise workload and present information in a succinct, effective, and professional format
• Ability to provide high level reports
• Ability to establish professional boundaries and role model required standards effectively
• Undertake regular staffing reviews to ensure staffing levels are safe to deliver quality care by appropriately skilled staff
• Previous completion of learning needs analysis and succession planning
• Monitor finance and activity to ensure care is delivered, and resources are used, cost -effectively
• Ability to analyse and implement evidence based practice
• Ability to analyse complex information from a range of sources
• Undertake training and development of the workforce
• Essential IT skills, including the ability to use Microsoft Office Applications
• Demonstrate a willingness to be flexible, proactive and adaptable to meet the ever changing and competing service demands.

Desirable criteria

• Experience of using trust specific electronic systems e.g., Paris, e-rostering systems such as NHS at Work, Allocate and NHSP
• Presentation and training skills
• Evidence of involvement in workforce change management

Knowledge

Essential criteria

• Knowledge of the key trust strategies
• Sound understanding of the national mental health, learning disability and autism agenda
• Knowledge of the national nursing agenda
• Awareness of the new patient safety incident response framework
• Awareness of key legislation, policies, and procedures within local area of responsibility
• Knowledge of risk management processes

Desirable criteria

• Understanding of IPC manual
• Awareness of safer staffing agenda
• Awareness of Chief Nursing Officer for England’s strategic plan for research
• Knowledge and application of the Mental Health Act and Mental Capacity Act

📝 Application support - We recommend tailoring your application to each role you apply for, particularly your supporting information. This gives you the best chance of success. Your supporting information should clearly explain, with examples, how your skills and experience meet the essential and desirable criteria for the role.

We are aware of the increase in AI being used for job applications. AI can be a useful tool to assist in writing your application, but these tools may not understand the context or requirements of the job you are applying for and using for all your application will not be a true reflection of your skills and experience. Relying on AI for your whole application can negatively impact on your chances of success throughout the recruitment process as you will be asked to provide evidence to support what you have written. Take the time to proofread your application to ensure you can evidence what you have submitted, whether this is by your experience or certificates

We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit the on our website.

🌍 Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the

📬 After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.

✅ If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email

🔍 Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with . These include:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to Pennine Care NHS Foundation Trust will be required to provide their to cover the most recent three years employment. This information will used to validate employment history and references.

If you require sponsorship, we will assess your eligibility based on current If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

🚀 Once Checks Are Complete -

The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.

📣 Additional Information -

Pennine Care are committed to the ‘Get ahead on Flex’ pledge initiative to support the right to request flexible working for all colleagues. “We can work flexibly, as a modern and model employer, flexible and less than full-time working isn’t a barrier to progress in the NHS – it is commonplace”. To support a positive experience for all colleagues we are committed to considering all requests for flexible working, in line with service needs.

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.

Please note:

• We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.

• We may close this vacancy early if we receive a high volume of applications. If you have a disability or long‑term health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.