Security Officer

Job Summary

Dalhousie Security Services is a diverse and inclusive team of public safety professionals that collaborates with students, staff, and faculty to build a safer and more connected campus experience. Security Services believes that students are the most important part of our campus, promoting an inclusive, holistic, and client-centric approach to personal safety and security while being a resource in the delivery of reassurance, education, and support of referral initiatives. Reporting to the Director of Security, through the Assistant Director, Operations Manager and Security Patrol Managers, the Security Officer acts as a patrol level security officer, whose primary goal is to offer assistance, document the interaction, and exercise discretion in relation to university and Security Services matters.

Key Responsibilities

• Conducts foot patrol functions to reassure the community through high-engagement interactions.
• Provides initial response to fire alarms, intrusion alarms, well-being checks, mental health emergencies, disturbances, and/or suspicious/criminal activities.
• Delivers first aid and/or emergency assistance in cases of accident or injury involving any student, employee, or visitor(s) to the university.
• Answers incoming emergency calls promptly and calmly, extracting critical details regarding the nature and location of emergencies while evaluating the severity of situations and prioritizing responses accordingly; additionally, coordinates security officers and/or other emergency responders to arrive on-scene.
• Maintains an operational knowledge of a sophisticated electronic access control and CCTV system.
• Documents in patrol notebook and completes detailed incident reports as required.

Note

Due to operational requirements, the successful applicant is required to work in-person on campus.

Officers work a block of rotating 12-hour shifts: two dayshifts followed by two nightshifts and four days off.

Successful applicants will be required to complete a criminal record check, vulnerable sector check, and provide a drivers abstract.

Required Qualifications

• Grade 12 Diploma or equivalent with relevant or related experience.
• Good oral and written communication skills essential with English competency.
• A valid Class 5 Nova Scotia driver’s license with no restrictions is required to operate security vehicles.
• Demonstrated competency working with diverse populations and an ongoing commitment to building more inclusive communities.
• Must demonstrate a proven attention to detail with the ability to operate with competence and professionalism.
• Must be curious, with a commitment to ongoing learning and understanding context of the bigger picture; additionally, is willing to take initiative, constantly finding ways to do better while encouraging positive outcomes.
• Must be a team player, cultivating a workspace where team members feel connected and understood by each other, while modelling expected behaviors with respect and integrity; additionally, must be empathetic, caring about and giving recognition to a range of lived experiences beyond one’s own.

Assets

• Advanced Medical First Responder training.
• Previous security training and experience particularly working in a post-secondary or health care environment.
• Unique training and/or experience related to security operations.
• Fluency in other languages.

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie’s core competencies in particular:

- Respect & Inclusion
- Adaptability
- Knowledge & Thinking Skills
- Communication
- Service

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Non-probationary bargaining unit employees (NSGEU local 99) are given priority consideration. All other applications will be considered when there is no qualified candidate from the bargaining unit.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above.