Client Service Supervisor - Elgin County

Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home and community settings.

We are seeking an experienced Client Services Supervisor to oversee and manage a team of allied healthcare professionals across disciplines in Elgin County for a future vacancy.

The ideal candidate will have supervisory or leadership experience in healthcare and is a regulated healthcare professional. The Client Services Supervisor will be responsible for ensuring efficient operation, resolving client and funders’ concerns, and identifying potential growth opportunities.

If you thrive on leading a team, solving problems creatively, and have a passion in delivery excellent client service, we'd love to hear from you!

This is a permanent full-time role in a hybrid work environment.

What you will be doing:
• You will be responsible for the day-to-day management and coordination of the services your staff will provide to the community.
• You thrive on being a self-starter and taking initiative.
• You can work well within in a team and are proven to be independent
• You are a solution focused and able to provide the best customer service
• You are driven and committed in building and sustaining strong relationships

Skills needed for success:
• A Registered Allied Health Professional with active membership in their respective regulatory college that is in good standing.
• Previous professional leadership or quality management roles considered an required
• You are a highly energetic and enthusiastic individual who loves to work in a dynamic and fast-paced environment.
• Comfortable with dealing with clients who have dynamic and complex cases.
• Highly organized, with ability to multitask conflicting priorities.
• Excellent communication skills, both written and verbal.
• Ability to build relationships with internal and external stakeholders.
• Previous work experience in unionized environment considered an asset

What you can expect:

• As a member of Closing the Gap Healthcare, we are built to be a Team Made for Caring tm, you can expect:
• Competitive Total Compensation package
• Comprehensive health and dental package, including comprehensive support for mental health
• Group RRSP Matching
• Extensive learning and development career opportunities
• A culture of performance recognition and appreciation
• A commitment to excellence.