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Manager, Customer Service
Manager, Customer ServiceFarm Credit Canada • Saskatoon, Saskatchewan, Canada
No longer accepting applications
Manager, Customer Service

Manager, Customer Service

Farm Credit Canada • Saskatoon, Saskatchewan, Canada
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Closing Date (MM/DD/YYYY):

02/16/2026

Worker Type:

Permanent

Language(s) Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive applicable to position) :

$92310 - $124890

Why FCC

At FCC were proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation we provide financing knowledge resources and business management software to over 103000 customers nationwide.

Heres what you can expect when you join our team:

  • Competitive total rewards packages: market-aligned and performance-based salary and incentive programs flexible and comprehensive group benefit and savings plans and well-being support through benefits and wellness programs

  • Purpose-driven work: We build strong relationships share knowledge and support the people who feed the world

  • Growth: Learning and development opportunities to help you thrive

  • Hybrid work options

Howyoullmake an impact

AsManager Customer Serviceyoullguide a dynamic team located across central Saskatchewan focused on delivering exceptional customer service in Ag Production financing. Youllcoach and mentor staffonbuilding relationships with customers and creating strong partnerships with internal teams ensuring quality documentationandefficient processes.Working with the district leadership team youll help shave strategy optimize workflow and support the district business plan to achieve organizational goals.

If youhave apassion for the agriculture industrylove supporting others and enjoy leading teams through change and growth thiscould be arole for you.

Whatyoulldo

  • Lead a high-performing customer service team managing performance and development

  • Manage workload prioritiesidentifyemployee development requirements setgoalsand evaluate performance

  • Work with district leadership team to develop and execute business plan and marketing strategiesbetween business units

  • Monitoroperational reports (for examplecompliance and loan review)

  • Maintain the district budget and manage daily operations: facilities managementmeetingsand event planning

Whatyoullbring to the team

Requiredqualifications:

  • A bachelors degree in administration or business

  • A minimum offour years of related experience (oran equivalent combination of education and experience)

  • Leadership experienceincluding coachingmentoringand developing team members to improve performance or achieve measurable results

  • Demonstrated experience delivering agricultural or commercial financial services including relationship building assessing clientsneeds supporting lending or credit processes or managing a portfolio of business or farm clients

  • Experience leading or supporting change initiatives driving continuousimprovementand delivering measurable impact in processesteamsor projects

  • Valid drivers license and ability to travel within the province

Preferredqualifications:

  • Bilingualism (English and French)

Not sure you meet every requirement We encourage you to apply anyway.

You belong here
At FCC were committed to creating an inclusive equitable and accessible workplace one that reflects the communities where we live work and play. Our team is made stronger through diversity and were dedicated to building a workforce that brings together a range of backgrounds abilities and perspectives.

We encourage qualified applicants to apply including members of these four employment equity groups:
Indigenous Peoples
Members of visible minority groups
Persons with disabilities
Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: . An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.


Required Experience:

Manager


Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 92310 - 124890
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Manager, Customer Service • Saskatoon, Saskatchewan, Canada

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