Talent.com
Long View Systems
Application Support AnalystLong View Systems • Calgary
Application Support Analyst

Application Support Analyst

Long View Systems • Calgary
19 days ago
Salary
CA$69,960.00 yearly
Job type
  • Permanent
Job description
Long View. A career that helps you get more out of life.A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!Are you interested to work for a company that embraces cutting- edge technology? We are looking for Application Support Consultant for our Houston branch located in Calgary, Edmonton, Vancouver or Toronto. You will focus on providing managed services (functional and technical support) for in-scope applications, infrastructure managed services (technical administration and break/fix support) for in-scope environments and support for client’s customizations, extensions, modifications, localizations, and integrations for a customer in the oil and gas sector.

A Day in the Life:

  • Provide technical administration and break/fix support for the In-Scope Environments.
  • Support for Client’s Customizations, Extensions, Modifications, Localizations, and Integrations for In-Scope Applications.
  • Functional and technical support for the In-Scope Applications.
  • Answer phone calls for urgent issues and Priority 1 and Priority 2 reported incidents and respond to user-entered incidents on the Ticketing Systems and record incidents in the Ticketing Systems.
  • Maintain status on incidents in the Ticketing Systems and their progress towards resolution.
  • Work closely with product engineering teams or directly with source code.
  • Dispatch an incident to the appropriate tier II support group when first call resolution is not possible and manage the incident through its lifecycle.

What You Bring:

  • 5+ years of experience in a technical support role providing tier 2/3 support, with mid-level expertise in IT solutions within an oil and gas/refinery environment.
  • Strong understanding of Azure Cloud Services, Web Application, and Mobile Application deployment.
  • Expertise in application incident management and root cause analysis
  • Experience with maintaining documentation required for knowledge management systems
  • Proven ability to troubleshoot and resolve technical and procedural issues
  • Knowledge of server operations, infrastructure, web interfaces, and remote access tools
  • Knowledge of network security practices and anti-virus programs
  • Desire and ability to carry a mobile phone for client and/or for Long View Systems support
  • Excellent problem-solving and multitasking skills

What Makes You Extra Awesome:

  • Degree in Information Technology and/or Microsoft Certifications

Why Work at Long View?

  • Great people and culture
  • Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
  • Interesting work – Be part of exciting projects while accessing all the latest technologies
  • Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness
$69,960 - $91,822 a yearExpected salary range $69, 960 to $91,822
Create a job alert for this search

Application Support Analyst • Calgary

Similar jobs

Application Analyst – Junior

GuuZ Consulting Services IncCalgary, AB, CA
Permanent +1

On behalf of our government client, we are looking for an Application Analyst – Junior to join their team.Reporting to the Manager, Content and Collaboration Services (CCS), the Application Analyst... Show more

 • Promoted

Carrier Support Analyst

AmrizeCalgary, Alberta, Canada
Full-time

Requisition ID: 16687 Location: Calgary, AB, CA, T2C 5G9 Pay Type: Salary Position type: Full-time / Salary Travel Requirement:.Amrize is building North America.From bridges and railways to data ce... Show more

 • Promoted

Application Support Analyst

Long View SystemsCalgary
Full-time +1

A career that helps you get more out of life.A Long View career helps you get more out of life.We don’t just say it, we prove it.We’re proud of our reputation as one of North America’s most dynamic... Show more

 • Promoted

Application Support Administrator

Real Time Medical Inc.Calgary, AB, CA
Full-time

Operations & Service Full Time Mississauga, ON Remote.Revolutionize Patient Care: Solve problems and enhance experiences with your technical support expertise!.Are youready to revolutionize healthc... Show more

 • Promoted

Technical Support Software Data Analyst

AmerescoCalgary, AB, CA
Full-time

Drive client engagement at Ameresco as a Technical Support Software Data Analyst, focusing on the AssetPlanner platform's documentation and client success.Engage with clients and support their need... Show more

 • Promoted

Analyst, Application Systems & Data - Hybrid

Alberta Energy Regulator (AER)Calgary, AB, CA
Full-time

Calgary, Edmonton, Red Deer, AB preferred.All AER office locations will be considered.Full Time – Limited Term – Anticipated duration 12 months.T2, Level 4, $80,580 - $94,800 per year.The final com... Show more

 • Promoted

CDP Data Platform Application Analyst – Intermediate

PathlionCalgary, AB, CA
Full-time

A leading tech firm in Canada seeks an Application Analyst to provide technical support for the Cloudera Data Platform.The role involves routine maintenance, documentation development, and troubles... Show more

 • Promoted

Application Support Analyst

Trafigura GroupCalgary, Alberta, Canada
Full-time

Application Support Analyst page is loaded## Application Support Analystlocations: Calgary, Canadatime type: Full timeposted on: Posted Todayjob requisition id: R- **Main Purpose**We are lo... Show more

 • Promoted

Skilled Application Support Analyst Enhancing Systems and Data Integrity

LaPrairie Group of CompaniesCalgary
Full-time +1

Boost operational success as a knowledgeable Application Support Analyst.Ensure reliable business applications while engaging in a critical digital transformation initiative within a fixed-term rol... Show more

 • Promoted

Remote Enterprise Applications Support Analyst

ThalesCalgary, AB, CA
Remote
Full-time

A leading technology company is seeking a Remote Enterprise Applications Support Analyst to provide comprehensive support for enterprise applications including SAP.This role involves day-to-day adm... Show more

 • Promoted

IT Systems Analyst - Client Support & Growth Path

F12.netCalgary
Full-time

A leading IT consulting firm in Calgary seeks a System Analyst to provide technical support to clients.The role involves troubleshooting issues, maintaining documentation, and preparing IT equipmen... Show more

 • Promoted

Senior Application Support Specialist

CPKCCalgary, Alberta, Canada
Full-time

Join CPKC, North America’s first transnational railroad connecting U.Canada, and Mexico, where your career drives progress and safety is paramount.We connect communities, fuel economic growth, and ... Show more

 • Promoted

Application Analyst

Energy Safety CanadaCalgary, Alberta, Canada
Full-time

Be a part of building a stronger, safer workforce!.As the national safety association for the oil and gas industry we advocate for worker health and safety.Everything we do is guided by our values:... Show more

 • Promoted

Service Support Analyst

PBS Systems Inc.Calgary, AB, CA
Full-time +1

Calgary Tech Centre, 3131 114th Ave SE, Calgary, Alberta, Canada.Posted Monday, May 11, 2026 at 8:00 AM.Travel across Canada and USA up to one week per month.At PBS, we’re transforming how people b... Show more

 • Promoted

Remote Product Support Analyst – FinTech

Conquest Planning Inc.Calgary, AB, CA
Remote
Full-time

A leading financial planning software company is seeking a Product Support Analyst to deliver exceptional customer service and support users of their innovative software.This role involves managing... Show more

 • Promoted

Bilingual Technical Support Analyst (French/English)

SearchLabsCalgary, AB, CA
Full-time

Bilingual Technical Support Analyst (French/English).Bilingual Technical Support Analyst (French/English).Technical Bilingual (French/English) Support Analyst – Level 1/2.You will be working in a s... Show more

 • Promoted

Application Security Analyst

TTTECHCalgary
Full-time

Doing business to business, person to person.Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program.We are proudly Canadi... Show more

 • Promoted

Application Security Analyst

Payworks-Inc.Calgary
Full-time

Doing business to business, person to person.Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program.We are proudly Canadi... Show more

 • Promoted

Application Support Analyst

Helical Pile Solutions Ltd.Calgary, AB, CA
Full-time

Helical Pile Solutions is a deep foundations contractor with over 30 years of experience in the industry, recently acquired by Java Holdings Ltd.Java staff have over 50 years of experience building... Show more

 • Promoted

Deskside Support Analyst-Onsite

Compugen IncCalgary, AB, CA
Full-time

Compugen is Canada's largest privately-owned Technology Ally.To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and... Show more