MetCap Living Management Inc. is one of Canada’s largest private third party property managers specializing in multi-residential property management. We are a growth orientated company with our head office located in Toronto, Ontario and property operations in British Columbia, Ontario, Quebec, Nova Scotia and New Brunswick.
We are currently seeking a Site Trainer to join our team. The Trainer is responsible for delivering the MetCap training programs for resident managers, maintenance staff, and other on-site personnel. This role ensures site staff are knowledgeable, compliant, customer-focused, and aligned with company policies, procedures, and performance standards.
Responsibilities:
Training & Development
• Design and deliver onboarding and ongoing training programs for resident managers and site
staff
• Train staff on company policies, operational procedures, and best practices
• Conduct in-person, virtual, and on-site training sessions
• Develop training materials, manuals, presentations, job aids, and e-learning content
• Customize training based on property type, staff experience level, and operational needs
Operations & Compliance Training
• Train staff on local regulations and company compliance standards
• Provide instruction on leasing processes, tenant relations, rent collection, and delinquency
management
• Train on maintenance coordination, work order systems, and safety procedures
• Reinforce documentation standards, reporting accuracy, and audit readiness
Customer Service & Leadership Development
• Train resident managers on leadership, communication and conflict resolution
• Coach site staff on resident relations, service excellence, and professionalism
Systems & Technology
• Train staff on property management software, reporting tools, and internal systems
• Support adoption of new technologies and operational changes
Collaboration & Administration
• Work closely with operations, HR, and leadership teams to align training with company goals
• Maintain training records, attendance logs, and certification tracking
• Assist with updating standard operating procedures and training documentation
Qualifications
• Experience in property management an asset
• Competent learning new programs and sharing knowledge
• Experience training, coaching, or mentoring on-site staff
• Strong knowledge of property management operations and resident services
• Excellent presentation, communication, and interpersonal skills
• Experience with property management software (e.g., Yardi, Property Vista, etc.)
• Ability to travel to properties as needed
Salary range: $45,000 to $55,000, commensurate with experience.
We thank all those who apply, however only selected candidates will be contacted for an interview.
Job Type: Full-time
MetCap Living Management Inc. is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require disability–related accommodation to participate in the recruitment process, please email us.
Powered by JazzHR
MN9jXGKrqW
Site Trainer • Toronto, ON, Canada
We are looking for a passionate.Under the supervision of the territory supervisor, you will play a key role in team development, culinary excellence, compliance with safety standards, and customer ...Show more
Globe 24-7 is partnering with a mining client in Ontario, Canada to hire an experienced Surface Mine Equipment Trainer.Reporting to the Health and Safety Training Supervisor, the Surface Equipment ...Show more
This position also assists with training coordination and technical writing of system-related documentation.This position will report to the Manager of Operations Training.Conducts training needs a...Show more
We're looking for a Sales Trainer who wants to own something — not just deliver decks, but build the entire partner enablement engine for a fast-growing technology platform that has many happy mult...Show more
Site Supervisor Scarborough, Ontario.Join our team as a Site Supervisor to lead and support PSC employees at a chemical plant or refinery in the Scarborough area.Drive safety, quality, and performa...Show more
We’re currently looking to grow our.If you thrive in a leadership role and enjoy working in a fast-paced, hands-on construction environment, we’d love to hear from you.We’re seeking an experienced ...Show more
Shape the future of retail education as a Sales Trainer, empowering teams with essential skills and product knowledge.Utilize innovative training methods to enhance overall effectiveness and perfor...Show more
Join Nasittuq for a unique and rewarding experience!.Nasittuq Corporation (from the Inuktitut word meaning “looking out from the highest point”) operates and maintains the North Warning System (NWS...Show more
Bring your Land knowledge to life through engaging software training.As a Software Training Specialist, you will empower clients with the skills needed to navigate complex tools confidently.Seeking...Show more
About Maison L’occitane En Provence.Born of a simple gesture in 1976, L’Occitane en Provence reveals the living power of flora, where the light of the sun meets the richness of the earth.With advan...Show more
Shape the future of training as a Course Developer specializing in ISO standards.Develop engaging programs and deliver impactful training while supporting client needs in a fully remote capacity.As...Show more
Elevate training programs by becoming a dedicated Trainer and Course Developer.This remote role focuses on creating high-quality certification training while engaging customers to meet their needs....Show more
This position also assists with training coordination and technical writing of system-related documentation.This position will report to the Manager of Operations Training.Conducts training needs a...Show more
Field Retail Trainer page is loaded## Field Retail Trainerlocations: Mobile Location Ontario [F009]time type: Full timeposted on: Posted Todayjob requisition id: JR145111**What you'll do**The succe...Show more
Bachly Construction has been serving excellence since 1962.With over 100 employees, across 4 office locations, we have grown from a family owned and operated home builder into a diverse multiple di...Show more
Drive excellence and safety in construction projects as an adept Site Superintendent.Oversee on-site operations, ensuring the highest standards of quality and efficiency are met.In this pivotal rol...Show more
Webuild is an international construction company of civil engineering pioneers who have been at the forefront of the construction business for 120 years.With over 92,000 employees worldwide represe...Show more
A leading company in institutional construction is seeking an Assistant Site Superintendent / Assistant Project Manager in Markham.This role involves supporting project execution, managing site ope...Show more
){kind=logo}
