Client Care Representative - Senior Commercial Insurance Advisor

Hi,we’reHUB!

We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us,you’reat the center of a vast network of risk, insurance, employee benefits,retirementand wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – soyou’reready for tomorrow.

The Opportunity!

As a Senior Commercial Insurance Advisor, you will interact with commercial clients, maintain professional business relationships with new and existing clients and insurers and manage an entire book of business. The Senior Commercial Insurance Advisor reviews and prepares the commercial client files, leads marketing efforts, and while evaluating and pricing the insured’s risk.

A day in the life -

• Provide exceptional client care as primary client service contact

• Respond to client requests directly (or indirectly from Account Executive and/or Marketer), compiling information and submitting information to appropriate insurance companies and binding coverage where appropriate

• Participate in formal account reviews; assisting in account rounding and working diligently to provide value-added services for clients

• Prepare submissions in Policy Works and EPIC

• Attend client meetings with Producer, when required

• Prepare proposals, cover notes, client correspondence, certificates, and invoices as per agency standards

• Assist Account Teams with various administrative function

• Handling of complex policies including cross-border policies

• Review and prioritize all assigned tasks on a daily basis including, company mail, emails, abeyances/activities

• Maintain accuracy of electronic files that may be housed in EPIC, Policy Works, Certificate Exchange and physical files as per agency standards

• Manage the Marketing of accounts to include new, renewal, and midterm changes

• Collect data from the client, create an expert submission to be presented, negotiate suitable rates and coverages with company underwriters, present account executives with best programs, and bind coverage.

• Provide training and guidance to new Insurance Advisors on the team

• Other responsibilities as needed

What you will bring to our team -

• Self-motivated with a strong sense of urgency

• Demonstrated ability to communicate effectively (written and verbal), present, and influence credibly at all levels of the organization

• Ability to deliver measurable results to Producers and clients

• Minimum 5-7 years of commercial insurance experience

• Level 2 Insurance License required

• Commercial bonding experience required

• Experience with marketing and managing client contacts within an existing book of business

• Advanced proficiency in MS Office (Word, Excel, PowerPoint, Outlook)

• Strong communication, problem-solving, and critical thinking skills

• Proactive, self-starter who is confident working independently

• Keen attention to detail with a solutions-oriented mindset

• Thrives in a fast-paced, client-focused environment

• Team player who is motivated to support and contribute to a diverse team

Salary Expectations –

The expectedsalary rangefor this position is$70,000 to $90,000and will beimpactedby factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Why Join HUB?

• Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!

• We work hard and play hard!Get ready for our Staff HolidayParties!!

• Paid day off for your birthday – we want tocelebrateyou!

• Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities

• Room to grow within the organization

• Lots of companyperks, benefits, RRSP matching and great compensation

Your future with HUB –

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joiningHUByou will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we willassistyou along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses,designationsor programs.

What makes us differentthanall the rest?

Our Vision:To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission:To protect and support the aspirations of individuals,familiesand businesses. To empower our employees to learn,growand make a difference in their communities.

Our Core Values:

•Entrepreneurship:We encourage innovation and educated risk-taking.

•Integrity:We do the right thing every time.

•Teamwork:We work together to maximize results.

•Accountability:We measure and take responsibility for outcomes.

•Service:We serve customers,communitiesand colleagues.

If you value what we value, and like theperksalong the way – ApplyTODAY!

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at.If you require anyaccommodationsduring the hiring process, please reach out totorequest this. Only candidates selected for an interview will be contacted.

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Department SalesRequired Experience: 7-10 years of relevant experienceRequired Travel: No Travel Required

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