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Halifax Tower Hotel /Comfort Hotel
Front desk clerk, hotelHalifax Tower Hotel /Comfort Hotel • Beechville, NS, Canada
Front desk clerk, hotel

Front desk clerk, hotel

Halifax Tower Hotel /Comfort Hotel • Beechville, NS, Canada
4 days ago
Job type
  • Full-time
  • Permanent
Job description
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years

Work setting

  • Hospitality industry
  • Hotel, motel, resort

Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Computer and technology knowledge

  • Computerized bookkeeping system
  • Central reservation system (CRS)

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Attention to detail
  • Work under pressure

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Resourcefulness

Employment terms options

  • Evening

Employment terms options

  • Shift
  • Morning
  • Day
  • Weekend
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week
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Front desk clerk, hotel • Beechville, NS, Canada

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