Resident Engagement Assistant

Resident Engagement Assistant

Aspira Royale Place Retirement Residence

Rate of Pay: $17.76-$18.20

This posting is for an existing vacancy.

At Sienna you won’t just fill a position; you will build lasting relationships with residents who call Aspira their home. Join us in a role were knowing each resident not just by name, but by story, is not just possible, it is expected. Our purpose is to cultivate happiness in daily life! We truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity, and respect.

Why you belong here:

We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:

• A competitive salary and vacation package

• Health & Dental benefits program

• Share Ownership and Reward Program (SOAR)

• Employee Share Purchase Plan with company match

• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges

• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What you’ll be doing:

You will be a welcomed team member, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Resident Engagement Assistant you will do meaningful work everyday ensuring a safe and clean environment for residents’. As an individual and part of a wider team, you will be a strong contributor to the culture of the home, where the focus is always on helping residents live fully, every day.

What makes you a great fit?

• Track participation and engagement data per organization guidelines

• Support the completion of leisure profiles on new residents within 14 days of move-in, as directed by REM Maintain updates to daily events, posters, and designated leisure bulletin boards

• Assist in the completion and distribution of the monthly event calendar

• Respond to emails within 24-48 hours or on your next scheduled shift

• Attend all required meetings

• Ensure all IPAC and infection control protocols are adhered to

• Order and maintain departmental supplies and equipment as requested by REM

• Maintain and organize leisure areas and equipment to provide a positive “tour ready” experience

• Work cooperatively with volunteers, student, and community groups

• Maintain a positive image of the community through ongoing communications

• Adhere to established departmental policies and procedures regarding resident interaction and documentation of feedback, issues, and concerns

• Follow all health and safety policies and procedures. Work safely to reduce the risk of injury to self, co-workers, and residents

• Maintain a sound working knowledge of the role and your responsibilities during all emergency situations, even when working different shifts

• Participate in drills to prepare for emergencies and attend all education sessions in relation to emergency preparedness

• Immediately advise supervisor or designate of all team member incidents that may result in an Occupational Accident Claim; any concerns with the physical plant, incidents or injuries, and complete required reports

• Work in accordance with the organization’s Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act

• Perform other duties as required

• A passion and commitment to promote, elevate, and support the health and happiness of seniors through lifestyle wellness experiences, including special events, outings, small and large group programming, and fitness based offerings

• Must be able to set priorities and meet time and calendar deadlines; workload may fluctuate as resident needs and occupancy change

• Effective verbal and written English communication skills required

• A degree/diploma in Gerontology, Kinesiology, Human Kinetics, Therapeutic Recreation, Leisure Studies, Health Promotion, or Health Sciences

• Experience working with seniors, including an understanding of motivational concepts with seniors, as well as health, wellbeing, and leisure principles

• Certified to teach land group fitness, and where necessary aquatic fitness to seniors through a reputable organization, as approved by Sienna and/or willing to obtain within the first 60 days post hire

• Valid driver’s license and/or special class license (or willingness and ability to obtain within the first 6 months of employment) and clean driving record

• Current certificate in CPR and First Aid

• Certificate in Smart Serve/Serving It Right (or willingness and ability to obtain)

• Ability to meet the physical demands of the position, including lifting, portering, driving, leading fitness programs a minimum of twice daily etc.

• Familiarity with the provincial Occupational Health and Safety Act

• Proficiency in Word, Publisher, PowerPoint, and Excel, as well as virtual technologies such as Zoom, Skype, FaceTime etc.

• Additional certifications (i.e., specialized fitness, supporting people with dementia, etc.) considered a valuable asset

What you need to know:

• You must be legally eligible to work in Canada or have a valid work/study permit

• You must successfully pass a Vulnerable Sector Check and Criminal Records Check

• Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.