Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.
Personal Shopper
The role represents the ultimate level of sales and service. Personal Shoppers are full commission and the rate of pay increases as specific sales volume targets are achieved. Personal Shoppers are expected to generate a minimum of $1.5M per year and are on full commission which makes their earnings potential unlimited. Upon reaching higher volume targets, Personal Shoppers are equipped with additional rewards and support tools.
Specific responsibilities include (but are not limited to) the following:
· Sell the entire store and wardrobe customers from head to toe
· Cultivate new customers and introduce to Holt Renfrew
· Demonstrate product and style expertise, specifically how it will help satisfy the customer’s needs
· Ensure private shopping suites and areas are maintained to visual standards
· Consistently deliver Holt Renfrew’s “Create the Extraordinary” sales and service to all customers
· Exceed all sales and service goals and targets
· Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
· Maintain and regularly update customer profiles and information on Holt Renfrew systems
· Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
· Provide on and off-site selling and service to clients
· Communicate regularly with personal customers through phone, mail, and electronic methods regarding in-store events, marketing programs, merchandise requests, sales follow-up, birthdays, etc.
· In partnership with manager, maintain regular contact with the Buying and Exclusive Services Teams to ensure customer needs are understood and the service experience remains relevant
· Network within the community to raise profile of the role and Holt Renfrew
· Resolve all customer service issues and partner with selling management on any issues outside of guidelines
· Comply with all Health & Safety policies and requirements
· Perform other duties, as assigned
· Ensure compliance with privacy policies, regulations, and cyber security measures.
The ideal candidate:
· Proven ability to exceed sales targets
· Has established high value/high potential customer base with a minimum value of $1.5M in sales
· Knowledgeable of wardrobing and styling techniques
· Expertise in establishing customer relationships which translate into sales; is empathetic
· Skilled at the emotional aspects of a sale; connects with customers and leverages relationships
· Highly collaborative; working with and through others in a team-oriented environment
· Entrepreneurial, competitive, self confident, and self-motivated
· Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
· Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
· Minimum of five or more years experience in a commission sales environment
The measures of success:
· Contribution to financial objectives
· Individual objectives linked to the achievement of department goals
· Feedback from internal and external clients
Reason: Existing Vacancy
This role is 100% commission based. At Holts we strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, contests, and our coveted employee discount. / Ce poste est basé à 100 % sur la commission. Chez Holt, nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.Personal Shopper • 100 City Centre Drive, Mississauga, ON
Hello! My name is Alana, and I live in Oakville, Ontario.I'm a pet owner looking for a trustworthy and responsible pet sitter to take care of my beloved cats and dogs.If you have a passion for pets...Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more
GOLFTEC is the world leader in golf instruction with over 260 locations across the globe.As the #1 employer of PGA Teaching Pros, golfers of all ability levels can work with a golf expert to build ...Show more
Personal Shopper page is loaded## Personal Shopperlocations: 100 City Centre Drive, Mississauga, ONtime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: August 31, 2026 (30+...Show more
Personal Injury Legal Assistant.Personal Injury Legal Assistant.Downtown Toronto, ON (Full-Time, In-Office).Up to $80K (Based on Experience).Behind every well-run personal injury practice is a Lega...Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
Partner with Antal International in Canada.We are expanding and looking for ambitious professionals to open a new Antal office in.Build your business on a foundation of 30+ years of proven methodol...Show more
Valued is a negotiation expert agency helping tech professionals and leaders negotiate their job offers and make better career decisions.Drawing from 500+ successful negotiations and tens of millio...Show more
Are you a nurturing and experienced nanny who loves caring for toddlers? Our family in Burlington, Ontario is seeking a reliable and compassionate sitter to join our family in a live-out, part-time...Show more
Employment Type: Full-Time (in-person).Compensation: 40,000 -50,000 per annum + performance-based commission.Earning Potential: Competitive Commission structure.Dundas St W, Suite #2550, Toronto, O...Show more
Martyn Bassett Associates has provided executive search services since 2002 and has evolved into a superior breed of headhunter with success placing hi-tech professionals across North America.Our p...Show more
GOLFTEC is the world leader in golf instruction with over 260 locations across the globe.As the #1 employer of PGA Teaching Pros, golfers of all ability levels can work with a golf expert to build ...Show more
Do you have an impressive and extensive experience in sales and proven track record of success in the field?.I have an exciting opportunity that I think aligns well with your skill set and professi...Show more
Line of Service: Business Enablement.Contract Duration: April 16, 2026 – Oct 15, 2026.Location: Hybrid – 2-3 days onsite at York Street per week.For Bilingual candidates - the pay rate range will b...Show more
Hello! We are looking for a live-out housekeeper in Kleinburg.We’re a busy family with two school-aged children and a baby on the way, and we’re looking for someone to help part-time (preferably mo...Show more
Toronto, ON (Hybrid – 302 Bay Street + Client Locations).Full-Time | Base Draw + Commission.Armatura Bespoke is a luxury custom menswear company redefining how modern professionals build their ward...Show more
SpeedStaff is transforming recruitment for Healthcare organizations across Canada by connecting top-tier professionals requiring swift yet high-quality hiring solutions.Not only do we provide staff...Show more
POSITION TITLE: HR Business Partner.Position is based in New York City and will serve as a primary business partner to multiple Corporate Teams across New York Design Center and Pittbsurgh Home Off...Show more
