Description
Candidates for this role should have at least 5 years of experience in Business Analysis using ServiceNow. They should also have a broad knowledge of multiple technology domains, including network, infrastructure, and application architecture, as well as a good understanding of ITIL processes, and the part Configuration Management plays in service delivery.
The successful candidate will be able to demonstrate a good understanding of a broad range of technologies and how they work together to deliver services to fulfil a business requirement. They will be able to explain the core principles of Business Analysis, and how it relates to SDLC within the ITIL framework.
Skills:
Deliverables Additional Terms
Supplier Comments
MSP Notes
Shortlist Date: 2026-06-03, 5:00 p.m.
Must Haves:
Location: 3 days onsite/2 days remote (subject to HM's discretion)
Public Sector Experience: No
# of submissions/supplier: 1
ServiceNow Business Analyst • Toronto, ON, Canada
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