About Bid13
Bid13 is an online storage auction platform that connects buyers with storage facilities across Canada. We support a fast-paced, sales-driven environment where great customer experience and operational accuracy are essential. As we continue to grow, we’re looking for a reliable and customer-focused Customer Service & Support Representative to support our Sales team and ensure smooth day-to-day operations.
This role is ideal for someone who enjoys helping people, staying organized, and learning how a sales-support operation works from the inside.
The Role
As a Customer Service & Support Representative, you will act as a key support partner to our Sales team while also assisting customers via phone, email, and internal systems. You’ll help resolve questions, manage administrative tasks, and ensure information is accurate and up to date so our Sales reps can focus on closing deals.
Success in this position requires strong communication skills, empathy, attention to detail, and comfort working with technology.
Key Responsibilities
What We’re Looking For
Nice to Have (Not Required)
Why Join Bid13
Our recruitment process may include the use of AI to assist with candidate screening. All applicant information is handled in accordance with applicable privacy and employment legislation.
Customer Service & Support Representative • Toronto, ON, Canada
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