Application Engineer I

Working Hours: Monday - Friday, flexible hours with starting time am-am

Travel:
Possible travel for training or customer visits
Candidates must be able to travel between US and Canada

Essential Responsibilities

· Record customer complaints, analyze problems, obtain additional information from the customer, search the documentation / experience for possible solutions, propose a valid and applicable solution.

· Present to internal and external customers the documentation necessary for the operation and maintenance of the devices. Provide additional information as needed.

· Write diagnostic, assembly and disassembly procedures.

· Respond to technical questions raised by inside sales staff, contract administrators or from a client of the latter.

· Provide technical assistance during the drafting of submissions.

· Analyze, research, propose solutions to problems concerning the discontinued products of Client Grid Solutions. Test and industrialize the solution.

· Help materialize business opportunities.

· Check and approve the site reports of our technicians

· Carry out electrical and occasionally mechanical drawings.

Required Qualifications

· Bachelor's degree in mechanical engineering / or technical industrial engineering

· Minimum of years of relevant experience

· Knowledge of electrical networks

· Knowledge of drawing software AutoCAD

· knowledge of office software (MS Office Suite)

· Fluency in French and English

· Desired Characteristics

· Be able to read and design electrical and mechanical plans

· Experience in Project Management is an asset

· Have good skills in interacting and communicating with customers and staff

· Ease of presenting information to an audience.

· Analytical skills, leadership

Working Hours: Monday - Friday, flexible hours with starting time am-am

Travel:
Possible travel for training or customer visits
Candidates must be able to travel between US and Canada

Essential Responsibilities

· Record customer complaints, analyze problems, obtain additional information from the customer, search the documentation / experience for possible solutions, propose a valid and applicable solution.

· Present to internal and external customers the documentation necessary for the operation and maintenance of the devices. Provide additional information as needed.

· Write diagnostic, assembly and disassembly procedures.

· Respond to technical questions raised by inside sales staff, contract administrators or from a client of the latter.

· Provide technical assistance during the drafting of submissions.

· Analyze, research, propose solutions to problems concerning the discontinued products of Client Grid Solutions. Test and industrialize the solution.

· Help materialize business opportunities.

· Check and approve the site reports of our technicians

· Carry out electrical and occasionally mechanical drawings.

Required Qualifications

· Bachelor's degree in mechanical engineering / or technical industrial engineering

· Minimum of years of relevant experience

· Knowledge of electrical networks

· Knowledge of drawing software AutoCAD

· knowledge of office software (MS Office Suite)

· Fluency in French and English

· Desired Characteristics

· Be able to read and design electrical and mechanical plans

· Experience in Project Management is an asset

· Have good skills in interacting and communicating with customers and staff

· Ease of presenting information to an audience.

· Analytical skills, leadership

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