C132 - Sous Chef - (Full Time)

Title: Sous Chef - (Full Time)

Number of Positions: 1

Competition Number: C132

Location: Chilliwack, BC

Position Status: FullTime, Permanent

Shift Timings & Days: (Monday - Friday) 10:30 am - 06:30 pm

Reports to: Program Manager

Compensation: (Grid 13) $28.21 - $29.94

As a member of the Culinary Team, the Sous Chef assists the Manager Food Services in overseeing the food operation at the program and areas in which food production and preparation take place. This includes the Phoenix Food Truck program. The Sous chef assists the kitchen manager to coordinate and maximize the food production so the Society’s standard of service and value to clients are achieved and maintained.

Responsibilities:

Administration of Operations

• Lead role in ensuring that the operations of the program’s culinary team achieves a consistent high quality of services that meets and exceeds requirements.
• Acting as an ambassador for the Phoenix Society, responsible for the coordination of Food Truck catering and overall food truck operations.
• Assist the Kitchen Manager in ordering supplies and stock.
• When not coordinating the food truck, working in the kitchen on a full-time basis as needed.
• Working with Kitchen Manager to plan the menu, including efficient and cost-effective ordering of food.
• Ensure a high level of service, responsiveness, and professionalism at events, when dealing with business associates and the public.
• Adhere to and implement sanitation regulations and safety regulations both in the kitchen and food truck.
• Ordering supplies, working to a budget. Reports all defective equipment to maintenance department for repair.
• Participates in the team’s planning and implementation of quality improvement projects such as evaluating customer and resident needs, improving food truck services, and implementing new service strategies.
• Liaise with partner agency and respond to inquiries.
• Participates in data collection and outcome measurement of sales and delivery.
• Performs other duties as required.

Food Truck Management

• Works to ensure a safe, well-maintained food truck.
• Maintains and oversees calendar of food truck events and activities
• Effectively coordinates, supervises and is accountable for the daily operations of the food truck and kitchen to ensure operational quality requirements and standards of excellence are always maintained.
• Ensuring the truck is maintained including services, checking equipment, fuel usage, cleaning and signage operation.

Human Resources and Administration :

• Provides supervision, direction, coaching and assistance to staff in the completion of daily operating tasks.
• Onboards, trains, employees, volunteers and on shift responsibilities and job routines.
• Motivates staff team to maintain and exceed agency work standards. Ability to delegate staff and consistently produce results. able to work with different cultures.
• Ensures that all documentation, responsibilities, and routines are completed.
• Performs other tasks and duties as required and maintains quality standards as set by the kitchen manager

Coaching:

• Coaches staff as appropriate, to improve performance, and increase job satisfaction.
• Motivates and coaches’ staff to achieve established goals that meet and/or exceed program and organizational needs.

Community Relations:

• Effectively promotes the Society’s Food Truck programs and the organization’s integrated services.
• Promotes effective liaison activities with the community in a professional manner and promotes/encourages community involvement in the program.

Quality Assurance:

• Ensures that the Society’s Food Truck program operate in compliance with Phoenix Society Policy and Procedures and all relevant health and safety legislation.
• Maintains up to date knowledge of fire safety regulations and other emergency policies and procedures
• Leads on maintaining high standards of work quality.

Working Conditions:

Along with working with members of the public, this position is required to work with facilities that have co-located services. The ability to function independently while managing multiple tasks and the ability to adapt to change is an ongoing expectation of this position.

The hours will be determined by the Kitchen Manager. This position may be required to work on Saturday and Sundays.

Qualifications:

• Successful completion of post-secondary education in a related discipline. With Certificate in hospitality and Red Seal certified.
• 5 years and experience in the food/hospitality industry.
• Fluent and able to effectively communicate professionally, orally and written.
• Experienced in providing a person centered and community minded environment.
• Trained and experienced in records, reports, statistics, and database management.
• Proficient in MS Windows, Word, Excel, Outlook, and Internet, experienced in database management.
• In working with marginalized people affected by problematic substance use, homelessness, emotional and mental health issues, unemployment, lack of education and involvement with the criminal justice system
• Food safe advanced & Safety Supervisor
• Satisfactory completion of a criminal records check with vulnerable sector screening is required
• Satisfactory completion of Tuberculosis Screening form is required
• Satisfactory completion of Employee Immunization Record form is required
• First aid certification with CPR is required

Competencies:

Approach to Work

• Demonstrates initiative, flexibility, adaptability and resourcefulness
• Actively seeks and incorporates feedback to inform continuous self-improvement
• Sets goals, creates and implements action plans, monitors progress, and evaluates results
• Adeptly manages competing tasks and uses time efficiently and effectively

Job Knowledge & Quality of Work

• High-degree of relevant and current job knowledge and skill
• Consistently produces accurate, thorough, high-quality work in a timely manner
• Builds and promotes a culture of health and safety in the workplace
• Implements and enforces best practices in health and safety within the workplace

Judgement & Decision-Making

• Models independent thinking and creativity
• Demonstrates effective problem-solving skills
• Makes clear, consistent, transparent and timely decisions after contemplating various available courses of action
• Exercises sound judgment in the best interests of the organization

Communication & Interpersonal Skills

• Expresses themselves clearly and professionally both verbally and in writing
• Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex and confidential situations
• Has a manner, style and presence that makes a positive impression
• Listens to and considers others’ views

Personal Leadership

• Models the organization’s core values of social justice, teamwork, social innovation, and strength-based practices
• Fosters enthusiasm, energy and commitment
• Takes responsibility for personal actions, performance and health
• Is reliable and accountable; shows up on time ready to work

Teamwork & Collaboration

• Effectively works with their colleagues to ensure organizational success
• Champions positive working relationships with staff and external stakeholders
• Supports an environment of openness, and champions teamwork and communication across programs
• Leverages the expertise of others for organizational success

Closing Details:

Closing Date

Internal applications will be accepted until April 15th, 2026, 04:00 pm

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify the manager of intent to apply.

External applicants will be reviewed after internal applicants have been reviewed and interviewed.

All qualified applicants are welcome to apply.

Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.

While we thank all applicants for their interest in this opportunity, only those selected for an interview will be contacted.