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Application Engineer I
Application Engineer IUS Tech Solutions • La Prairie, QC
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Application Engineer I

Application Engineer I

US Tech Solutions • La Prairie, QC
21 days ago
Job type
  • Full-time
Job description

Working Hours: Monday - Friday, flexible hours with starting time am-am
Travel:
Possible travel for training or customer visits
Candidates must be able to travel between US and Canada


Job Description:

  • Record customer complaints, analyze problems, obtain additional information from the customer, search the documentation / experience for possible solutions, propose a valid and applicable solution.
  • Present to internal and external customers the documentation necessary for the operation and maintenance of the devices. Provide additional information as needed.
  • Write diagnostic, assembly, and disassembly procedures.
  • Respond to technical questions raised by inside sales staff, contract administrators or from a client of the latter.
  • Provide technical assistance during the drafting of submissions.
  • Analyze, research, propose solutions to problems concerning the discontinued products of client Grid Solutions. Test and industrialize the solution.
  • Help materialize business opportunities.
  • Check and approve the site reports of our technicians
  • Carry out electrical and occasionally mechanical drawings.

Required Qualifications:
  • Minimum of years of relevant experience
  • Knowledge of electrical networks
  • Knowledge of drawing software AutoCAD
  • knowledge of office software (MS Office Suite)
  • Fluency in French and English

Desired Characteristics:
  • Be able to read and design electrical and mechanical plans
  • Experience in Project Management is an asset
  • Have good skills in interacting and communicating with customers and staff
  • Ease of presenting information to an audience.
  • Analytical skills, leadership

Education:
  • Bachelor’s degree in mechanical engineering / or Technical Industrial engineering.

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Application Engineer I • La Prairie, QC

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