Talent.com
Canada Fastening Corporation
Inside Sales Coordinator / Customer Service RepresentativeCanada Fastening Corporation • Mississauga, ON, Canada
Inside Sales Coordinator / Customer Service Representative

Inside Sales Coordinator / Customer Service Representative

Canada Fastening Corporation • Mississauga, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About Us:

Canada Fastening Corporation is a leading import distributor of collated and bulk fasteners, serving building supply retailers and industrial accounts nationwide. With a reputation for reliability, product excellence, and ranked as one of Canada's Top Growing companies by the Globe and Mail, we are expanding our team to include a dynamic Inside Sales Coordinator / Customer Service Representative.

Position Overview:

This role is responsible for combining customer service excellence with inside sales support to ensure efficient order execution, strong sales enablement, and a scalable customer experience.

Key Responsibilities (includes but not limited to):

  • Enter and process sales orders accurately and efficiently
  • Manage order changes, backorders, substitutions, and ETAs
  • Communicate proactively with customers on delays or shortages
  • Coordinate with warehouse and logistics on shipments
  • Handle invoicing questions, short-ships, and basic credit issues
  • Maintain customer records and notes in ERP/CRM
  • Prepare quotes based on pricing matrices and promotions
  • Follow up on open quotes within defined timelines
  • Support field sales reps with pricing, availability, and samples
  • Assist with program rollouts, promos, and dealer communications
  • Identify upsell / cross-sell opportunities on inbound orders
  • Maintain quote pipeline and follow-up discipline
  • Ensure pricing accuracy and compliance
  • Follow SOPs for order entry, credits, and exceptions
  • Flag recurring issues (inventory, pricing, service gaps)
  • Support continuous improvement initiatives

Qualifications:

  • 3+ years of experience in inside sales and/or customer service (preferably in building supply sectors).
  • Strong communication and interpersonal skills
  • Able to quickly adapt and learn in any environment and market conditions
  • Extreme detail oriented and accuracy driven
  • Ability to work independently and multitask
  • A team player who's not afraid to go the extra mile
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to multitask and prioritize in a deadline-driven environment.

Why Join Us?

  • Competitive compensation and benefits.
  • Bonus program
  • Collaborative and supportive team culture.
  • Opportunity to grow within a national distribution company.
\nCompany Description

Recognized by The Globe and Mail as one of Canada’s fastest-growing companies, we are one of the largest leading company of import and distribution of construction and industrial accessories—including fasteners, concrete and metal products, drywall accessories, and more.

Proudly Canadian-owned and operated, we offer national distribution coverage and are backed by a team of experienced professionals who pride ourselves with our service and expertise to our customers like no other. Our success is driven by our people, and we take pride in the strong TEAM spirit that defines our culture.

If you’re looking to grow with a dynamic, vibrant, and fast-paced company where your talent, hard work, and dedication truly make a difference—we want to hear from you.

Let’s win together!

Company Description

Recognized by The Globe and Mail as one of Canada’s fastest-growing companies, we are one of the largest leading company of import and distribution of construction and industrial accessories—including fasteners, concrete and metal products, drywall accessories, and more.\r\n\r\nProudly Canadian-owned and operated, we offer national distribution coverage and are backed by a team of experienced professionals who pride ourselves with our service and expertise to our customers like no other. Our success is driven by our people, and we take pride in the strong TEAM spirit that defines our culture.\r\n\r\nIf you’re looking to grow with a dynamic, vibrant, and fast-paced company where your talent, hard work, and dedication truly make a difference—we want to hear from you.\r\n\r\nLet’s win together!
Create a job alert for this search

Inside Sales Coordinator / Customer Service Representative • Mississauga, ON, Canada

Similar jobs

Inside Sales Representative

Professional StaffingMississauga, Peel Region, CA
Full-time

VP Sales & Marketing | Expertise in strategic recruitment matching talent and clients in the Industrial/ Corporate Sectors.Our client, specializing in industrial distribution is currently looking f... Show more

 • Promoted

Inside Sales Representative

Golden Home AccessMississauga, Peel Region, CA
Full-time

Remote | Full-Time | $40,000-$50,000 USD annual salary | 9 AM–5 PM California PST.Golden Home Access is a mission-driven and fast-growing startup based in the San Francisco Bay Area.America's aging... Show more

 • Promoted

Inside Sales Representative - Customer Focused

Almag AluminumBrampton, Peel Region, CA
Full-time

Become an Inside Sales Representative, emphasizing customer engagement and solution-driven sales strategies.This role is key for enhancing customer experience and technical sales operations.You wil... Show more

 • Promoted

Inside Sales Representative

Welded Tube of CanadaVaughan, York Region, CA
Full-time

The Welded Tube of Canada Group of Companies is a diversified steel pipe and tube producer with annual production capacity of 700,000 tons.Headquartered in Concord, Ontario, Canada, Welded Tube own... Show more

 • Promoted

Bilingual Customer Service Inside Sales

Westlake Pipe & FittingsVaughan, York Region, CA
Full-time

Join Westlake Pipe & Fittings as a Bilingual Customer Service Inside Sales professional, focusing on enhancing customer experience through efficient order processing.This bilingual position require... Show more

 • Promoted

Inside Sales Expert for Appliance Parts

Marcone SupplyVaughan, York Region, CA
Full-time

Become an Inside Sales Representative at mSupply in St.Manage relationships and respond to customer needs while providing detailed product information and support.As an Inside Sales Representative,... Show more

 • Promoted

Inside Sales Representative-EN

GuillevinBurlington, Halton Region, CA
Full-time

Regular, Full time position located in Burlington, Ontario.We are seeking a dedicated Inside Sales Representative with experience in B2B sales.The role involves managing and prioritizing customer r... Show more

 • Promoted

Inside Sales Pro: Complex Quotes & Tech Support

Rex Power MagneticsVaughan, York Region, CA
Full-time

A leading transformer manufacturing company in York Region seeks Inside Sales Agents to manage customer inquiries, provide pricing and quotations for distribution transformers, and support marketin... Show more

 • Promoted

Tsubaki Inside Sales Specialist

Tsubaki of CanadaMississauga, Peel Region, CA
Full-time

Inside Sales Specialist to enhance customer service and satisfaction.You’ll manage daily communications, focusing on precision and professionalism.In this role, you will report directly to the Dire... Show more

 • Promoted

Inside Sales Representative for Distribution

St-Amour & Associates, Senc.Mississauga, Peel Region, CA
Full-time

Join a respected distributor in the West GTA as an Inside Sales Representative.Manage customer orders, provide timely quotes, and uphold strong client relations to drive repeat business.You will re... Show more

 • Promoted

Inside Sales Representative

Southwire CanadaMississauga, Peel Region, CA
Full-time

Are you ready to join the People Behind the Power™ of our Canadian organization, which has consistently achieved a Great Place to Work (GPTW) certification in recent years? If so, we invite you to ... Show more

 • Promoted

Inside Sales Representative - Automation Solutions

MurrelektronikMississauga, Peel Region, CA
Full-time

Elevate your sales career in automation solutions as an Inside Sales Representative.Offer consultations and superior customer service through engaging inbound and outbound communications.In this ro... Show more

 • Promoted

Bilingual Inside Sales Representative

Tsubaki of Canada Ltd.Mississauga, Peel Region, CA
Full-time

Must be able to communicate fluently in both English and French and be comfortable handling a large volume of emails and calls every day.Reporting to the Inside Sales Manager the primary role of th... Show more

 • Promoted

Inside Sales Representative

TIGER Coatings North AmericaMississauga, Peel Region, CA
Full-time

At TIGER Drylac, our passion, teamwork, and dedication drive us to deliver excellence every day.We are proud to have a collaborative and innovative culture where every TIGER/TIGRE contributes to ou... Show more

 • Promoted

Sales Coordinator

Sirius Staffing SolutionsVaughan, York Region, CA
Full-time

On behalf of our client, we are searching for a.Contract review and administration.Manage development of new quotes activities and compilation of customer pricing for on time submission to customer... Show more

 • Promoted

Inside Sales Role with Carrier HVAC

Carrier Global CorporationMississauga, Peel Region, CA
Full-time

Elevate your sales career with Carrier as an Inside Sales Associate in Mississauga, ON, and apply your HVAC knowledge to exceed customer expectations.Enjoy a hybrid work model that balances both on... Show more

 • Promoted

Inside Sales Representative

OPENLANEBrampton, Peel Region, CA
Full-time

At OPENLANE we make wholesale easy so our customers can be more successful.And we’re an innovation company.We pursue challenges that inspire us to build, create, and innovate.We seek to understand ... Show more

 • Promoted

Inside Sales Executive for Customer Engagement and Revenue Growth

Waste Management Inc.Burlington, Halton Region, CA
Full-time

Achieve sales success through customer engagement as an Inside Sales Executive.Use your skills in prospecting, lead management, and customer service to drive business growth.As an Account Executive... Show more

 • Promoted

Inside Sales Representative

Keystone Automotive OperationsMississauga, Peel Region, CA
Full-time

Inside Sales Representative – Bilingual (Fr/Eng).Location: Mississauga, ON (On-site).Keystone Automotive Operations of Canada, Inc.Inside Sales Representative who must be fluent in both French and ... Show more

 • Promoted

Inside Sales Representative - Bilingual

PHL DistributionsMississauga, Peel Region, CA
Full-time

PHL Distributions is a Canadian distributor of pharmaceutical and health products, partnering with the country's major pharmacy banners and wholesalers including Familiprix, Costco Quebec, Shoppers... Show more