Counter Staff, Tim Horton's

Company: IWK Health

Req ID: 221816
Department/Program: Tim Horton's Counter Staff, Digital and Client Services
Location: Halifax
Type of Employment: Permanent Hourly PT (40% FTE) x 1 position(s)
Start Date: ASAP
Union Status: Unifor Service, Support Bargaining Unit
Compensation: $20.7415 - $21.5594 /hour
Closing Date: 11 June 2026 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults, and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers, and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families, and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment and calling out discrimination as we work and provide care is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities that also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportion of transgender and non-binary people of any other province or territory in the country. We are active in our work to eliminate discrimination, but we have more work to do to build that trust, acknowledge our biases, and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, and 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

Did you know that staff you meet at Tim Hortons at the IWK are IWK employees? We appreciate seeing our colleagues each day as we fuel up, and we invite you to join the IWK team!

As a member of Tim Hortons at the IWK, you will be responsible for creating a positive experience for every customer, co-worker and supplier while working in the store. You will be cross-trained as Counter Staff, supporting the store in providing great customer service and generating sales and as a Baker, preparing the popular Tims products throughout the day, supporting cost control by following proper baking/finishing procedures, following/maintaining the store's production sheets and maintaining a clean, sanitized work environment.

As a valued member of our Tim Hortons team, may be eligible to receive shift premiums and overtime as outlined in the Health Support bargaining unit collective agreement.

Hours of Work

Various shifts range from 3.0 to 11.25 hours; Monday to Sunday, weekends, holidays; Mainly 4 am -12 am hours of operation. (Dayshifts and evening shifts are required).

Your Qualifications

• High School Diploma or G.E.D. required.
• Recent experience/training in a food service setting required.
• Proven skills in customer service required.
• WHMIS required (or willingness to maintain within six months of hire).
• Food Handlers Course required (or willingness to maintain within one year of hire.)
• Must have demonstrated teamwork, interpersonal and communication (both verbal & written) skills.
• Positive team player and able to work in a dynamic, fast pace environment
• Able to follow standards and direction
• Competencies in other languages considered an asset.

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing), you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Support bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units, or employment status are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.