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customer service representative - electronic commerce (e-commerce)
customer service representative - electronic commerce (e-commerce)Elite Alliance Services Inc. • Markham, ON, CA
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customer service representative - electronic commerce (e-commerce)

customer service representative - electronic commerce (e-commerce)

Elite Alliance Services Inc. • Markham, ON, CA
30+ days ago
Job type
  • Full-time
  • Part-time
  • Permanent
Job description
  • Education: College/CEGEP
  • Experience: Experience an asset
  • Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Consult with clients after sale to provide ongoing support
  • Area of work experience

  • Marketing
  • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Personal suitability

  • Client focus
  • Excellent oral communication
  • Flexibility
  • Ability to multitask
  • Quick learner
  • Screening questions

  • Are you authorized to work in Canada?
  • Do you have experience working in this field?
  • Do you meet the language requirements listed in the job posting?
  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 20 to 40 hours per week
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Customer service representative - electronic commerce (e-commerce) • Markham, ON, CA

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