Alcohol Ignition Interlock Representative (Clerk 4)

Competition # : 49713

Department: Public Works

Location: HALIFAX

Type of Employment: Term

Union Status: NSGEU - NSPG

Closing Date: 03-Sep-26 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

Maintaining our provincial infrastructure is no small job. We’re recruiting road safety professionals to help our Province achieve big things.

The Road Safety Division at the Department of Public Works is responsible for the administration of drivers and vehicles in the province. We are responsible for the policies, legislation, and regulations that guide Road Safety in our province. We operate in a proactive regulatory environment.

About Our Opportunity

The Alcohol Ignition Interlock Representative is responsible for administering and facilitating Nova Scotia’s Interlock program. This work is conducted within a regulatory environment with decisions and actions being governed by the provincial Motor Vehicle Act and associated regulations.

We operate in a fast-paced environment where the decisions you make have a direct impact on clients. Confidentiality is of utmost importance too, given the sensitive information you will encounter on a regular basis.

Primary Accountabilities

As the Alcohol Ignition Interlock Representative, you are responsible for the day-to-day administration of the Alcohol Ignition Interlock Program and are relied upon to have broad knowledge of the program and associated legislation and regulations. You will respond to a high volume of telephone inquiries and require your strong multi-tasking skills to manage multiple interruptions and help keep our goals on track.

You have regular contact with interlock device service providers, Driving While Impaired service providers, program participants, internal and external stakeholders, department staff and Service NS providing information and guidance on legislation and program policies and procedures.

Qualifications and Experience

You have at least five (5) years of related experience or an equivalent combination of training and experience may be considered.

Proven ability to analyse complex, ambiguous or conflicting information. Excellent communication, multitasking, organizational and interpersonal skills are essential to your success. You also utilize a high degree of tact and diplomacy and work effectively under pressure. You have an awareness of oneself and use this insight to effectively manage your actions in the best interest of the organization.

You are outcome focused, promote best practices, evaluate processes and make adjustments to improve both efficiency and effectiveness. You adapt quickly to change and will modify your approach to achieve objectives and are a self-motivated individual who works both independently with minimal supervision and participates fully as an effective team player. You have proven experience working in an environment where paying attention to detail and accuracy is of the utmost importance. You possess problem solving abilities and can analyze and present information in a clear, concise manner.

It is essential that you have a high level of competence and comfort in using computers, software packages (such as Microsoft Office Suite), as well as experience using databases. Proficiency and accuracy in keyboarding and data entry is required, along with your ability to use spreadsheets. You consistently maintain confidentiality in all you do.

Though not required, the following would be considered an asset:

• Knowledge of the Registry of Motor Vehicle (RMV) system, working knowledge of the Nova Scotia Motor Vehicle Act, Criminal Code of Canada, and the Justice Enterprise Information Network (JEIN).

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

An equivalent combination of relevant training and experience will be considered. Related equivalencies include, but are not limited to:

• A completed related bachelor’s degree and one (1) year of experience
• A completed related diploma and three (3) years of experience

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

Working Conditions

• Normal work week is 35 hours/week, 7 hours/day.
• May be required to work overtime on occasion.
• The working conditions require regular phone communication, including interactions with clients who may be difficult or distressed.
• Typically located in a comfortable office environment.
• Much of the time is spent in a comfortable position with frequent opportunity to move about.
• Regularly reads and interprets multiple sources of information, regular requirement to type, read and work on a computer.
• May experience pressure with deadlines and need for accuracy.

Additional Information

This is a Term employment opportunity with an anticipated end date of December 8, 2027. The appointment status (Casual, Temporary or Term) is dependent on the start date of the successful candidate.

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths

Pay Grade: CL 22

Salary Range: $2,123.03 - $2,348.18 Bi-Weekly

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Persons of African Descent, Racialized Persons, Persons with Disabilities, 2SLGBTQIA+ Persons and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement: We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at competitions@novascotia.ca.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

If you are receiving a pension from the Nova Scotia Public Service Superannuation Plan (PSSP) or any related plans, you cannot receive pension payments while contributing to the same plan. If you accept a position that requires PSSP contributions, your pension payments must be stopped. Please contact the Nova Scotia Pension Services Corporation for more information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.