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PCL Constructors Inc.
Technical Writer StudentPCL Constructors Inc. • Edmonton, AB, CA
Technical Writer Student

Technical Writer Student

PCL Constructors Inc. • Edmonton, AB, CA
18 hours ago
Job type
  • Full-time
Job description

Responsibilities

  • Create, maintain, and continuously improve user-facing documentation for application releases, including work instructions, step‑by‑step guides, job aids, and process walkthroughs aligned to real business scenarios.
  • Translate system functionality, business processes, and feature changes into clear, intuitive, and usable instructions for end users.
  • Ensure documentation reflects actual user workflows and delivered system behavior, not just intended designs.
  • Validate documentation accuracy by working closely with Analysts, QA, and Training teams.
  • Participate in documentation review cycles to ensure accuracy, consistency, and release readiness prior to deployments.
  • Identify and manage documentation impacts resulting from new features, enhancements, process changes, and release updates.
  • Maintain documentation standards, including structure, naming conventions, and consistency across features and releases.
  • Capture and clarify business and process requirements to ensure features include sufficient context for effective user instruction creation.
  • Maintain traceability between system changes and impacted user documentation to ensure alignment and completeness.
  • Support release readiness, user enablement, and adoption by coordinating documentation updates with release schedules and ensuring known changes or limitations are clearly communicated.

What you will bring to the role:

  • Strong user‑focused technical writing and documentation skills.
  • Experience creating instructional content for enterprise or large‑scale business applications.
  • Hands‑on experience with ClickLearn or similar work‑instruction and user enablement tools.
  • Ability to translate complex system behavior into clear, non‑technical language.
  • Experience working in Agile or iterative delivery environments.
  • Familiarity with Agile tools such as Azure DevOps or Jira.
  • Ability to collaborate effectively with cross‑functional teams.
  • Strong attention to detail and ability to manage multiple documentation streams across parallel releases.
  • Ability to work independently while contributing effectively within a team environment.

Next Step:

  • Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online video interview.

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Technical Writer Student • Edmonton, AB, CA

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