About the Role
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty.
You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer.
Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. .
What You'll Do
Take inspiration from credible and relevant fashion references, including current style icons and influencers, and translate that inspiration into action by solving customer styling needs
Connect and engage with customers authentically to understand their styling needs
Serve as a Brand storyteller to create experiences that drive sales and achieve store goals, with the customer as the primary focus
Demonstrate values and behaviors consistent with our Words to Live By
Assist in creating an inclusive environment where our customers and employees feel a sense of belonging
Support sales floor, fitting room, cash wrap, back of house, as required
Who You Are
Styling experience in luxury fashion and / or strong knowledge of trends and designer brands with the ability to translate that knowledge into solving customer styling needs
Effective communicator with experience in creating meaningful connections with customers that build brand loyalty
Flexible and adaptable to work shifts that meet the needs of the business; flexible and / or consistent scheduling may be available
Ability to maneuver around the salesfloor, stockroom, and office and lift up to 30lb, with or without a reasonable accommodation
Passionate about hospitality, fashion and styling
Comfortable engaging with customers
Team player
Champion of Gap Inc. culture
Curious with a can do attitude