Customer Service Representative

Customer Service Representative – Applied Industrial Technologies - Canada

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Company Overview

Applied® is a leading value‑added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies. With over 50 facilities across Canada and 650 associates, Applied® supports the steel, mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation industries. Applied also provides engineering, design and systems integration for industrial, fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services.

Responsibilities

• Inside sales responsibilities
• Directly engaged in all sales activities
• Maintaining up to date knowledge of the company’s service offerings
• Prospecting for new customers and demonstrating product benefits
• Building ongoing relationships with customers
• Responding to customer product inquiries both in person (branch) and via phone / email
• Providing support to the outside sales force
• Ensuring accurate, timely order processing through the computerized order processing system

Qualifications

Benefits

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.

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