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Customer Service Rep – Travel Enthusiast (Remote)
Customer Service Rep – Travel Enthusiast (Remote)Concentrix • Cambridge, Region of Waterloo, CA
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Customer Service Rep – Travel Enthusiast (Remote)

Customer Service Rep – Travel Enthusiast (Remote)

Concentrix • Cambridge, Region of Waterloo, CA
13 days ago
Job type
  • Full-time
  • Remote
Job description

Why consider this job opportunity

  • Salary up to $21 / hr, plus performance-based incentives
  • Opportunities for career advancement, with about 80% of management promoted from within
  • Work-from-home convenience, allowing for a flexible work environment
  • Comprehensive benefits including medical, dental, and vision insurance, as well as paid time off
  • DailyPay enrollment option for early access to pay
  • Engagement in diverse networking opportunities and wellness programs

What to Expect (Job Responsibilities)

  • Provide customer support using a call flow guide
  • Sell travel-related products including hotel, air, and car services
  • Build and maintain strong customer relationships
  • Track, document, and retrieve customer information in databases
  • Deliver exceptional customer experiences with a positive attitude
  • What is Required (Qualifications)

  • Minimum of 1 year of customer service experience
  • High school diploma or GED
  • Open availability to meet customer needs
  • Strong computer navigation skills and proficiency in fast-paced multi-tasking
  • A quiet, distraction-free home environment for remote work
  • How to Stand Out (Preferred Qualifications)

  • 1+ year of experience with Global Distribution Systems (GDS)
  • Previous travel agent or sales experience
  • Eagerness to learn new technologies
  • #CustomerService #RemoteWork #CareerGrowth #TravelIndustry #DiversityAndInclusion

    We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

    We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

    #J-18808-Ljbffr

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    Customer Service Rep Travel Enthusiast Remote • Cambridge, Region of Waterloo, CA

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