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Operations Manager
Operations ManagerTargeted Talent • Burnaby, BC, Canada
Operations Manager

Operations Manager

Targeted Talent • Burnaby, BC, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We are seeking a results-driven and highly experienced Operations Manager with a strong background in ecommerce, inventory management, logistics, sales, and expertise in NetSuite. The ideal candidate will be responsible for running, overseeing and optimizing all operational aspects of our business, with a focus on efficiency, scalability, and customer satisfaction.

Key Responsibilities :

Ecommerce Management :

Oversee the ecommerce platform's operation, ensuring a seamless online shopping experience for customers.

  • Analyze sales data, trends, and customer behavior to drive strategic decision-making and improve online performance.
  • Collaborate with marketing and sales teams to develop and implement strategies to increase online sales and customer engagement.

Inventory Control :

Manage inventory levels, forecasting, and replenishment to meet customer demand while minimizing excess stock and stockouts.

  • Implement inventory tracking systems and best practices to ensure accurate stock levels and efficient order fulfillment processes.
  • Logistics and Supply Chain Management :

    Optimize logistics processes, including shipping, warehousing, and transportation, to streamline operations and reduce costs.

  • Coordinate with logistics partners, negotiate contracts, and ensure on-time delivery of products to customers.
  • Sales Operations :

    Work closely with sales teams to align operational processes with sales strategies, goals, and performance metrics.

  • Monitor sales data, pipeline management, and customer interactions to support sales team effectiveness and drive revenue growth.
  • Netsuite Expertise :

    Serve as the primary administrator and subject matter expert for Netsuite ERP system, overseeing system configuration, data management, and user training.

  • Utilize NetSuite's capabilities to optimize operational workflows, reporting, and integration with other business systems.
  • Qualifications :

  • Bachelor's degree in Business Administration, Supply Chain Management, or combination of experience and education.
  • Proven experience in operations management roles with a focus on ecommerce, inventory, logistics, and sales.
  • Very strong proficiency in NetSuite ERP system, with a track record of successful implementation, customization, and administration.
  • Excellent analytical skills, strategic thinking, and problem-solving abilities.
  • Demonstrated leadership, project management, and cross-functional collaboration skills.
  • Strong communication, negotiation, and relationship-building capabilities.
  • Ability to thrive in a fast-paced, dynamic environment and drive operational excellence throughout the organization.
  • If you meet the qualifications above and are looking to take on a challenging and rewarding role as an Operations Manager, we invite you to apply and join our client's team to drive operational success and growth in our organization.

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    Operations Manager • Burnaby, BC, Canada

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