Commercial Manager

Job Description

Role

The commercial Manager is Responsible for managing, coordinating, and administering commercial activities of dnata with its customers / potential customers.

We expect the incumbent to have deep know-how in commercial procedures specifically in the Airline Catering industry.

Responsibilities

• Responsible for the complete Tendering process,
• Create and present proposals for projects both internal and external.
• Responsible for evaluating whether dnata catering will participate within the tender process in conjunction with VP Commercial, General Manager and operational key staff of facility.
• Develop, implement, and maintain standard product specification and procedures for contract execution.
• Preparation and management of contracts for the execution which includes but not limited to product specifications etc.
• Review, analyze, and prepare comments on contract terms and identify areas of possible risk and opportunity.
• Coordination of legal reviews and management of internal and external legal teams
• Responsible for communication with the customer during the tender process and any changes updates afterwards.
• Ensure compliance with the contract specific requirements.
• Support client and internal reporting
• Maintain and provide updates on contracts once awarded which includes but no limited to cycle changes, customer feedback etc.
• Responsible for recording all necessary commercial changes during meal presentations.
• Coordinating costing and pricing process with the internal departments
• Being the link between the customer and executing facility / entity for all commercial affairs
• Cultivate customer relationships before and after customers sign catering agreement.
• Organize customer visits and meal presentations.
• Discuss and develop all commercial issues during customer agreement terms, communicate and liaise with respective Dnata facility.
• Work closely with procurement department to keep pricing matrixes up to date.
• Work closely with internal managers to make sure seamless communication flow between commercial, production, procurement, and operations department.

Knowledge / Skills :

• Possess strong interpersonal skills and can work effectively across all levels in a diverse and multi-cultural environment.
• Strong cross-functional and team coordination skills
• Commercial, financial, and contractual awareness
• Excellent oral, written, interpersonal communication skills and effective relationship building skills.
• Excellent business analytical skills.
• Strong customer interaction and negotiation skill capabilities
• Strong management skills with demonstrated problem solving ability, skilled at multi-tasking and prioritization and communication.
• Creative problem solution abilities : ability to be resourceful to improve long-term customer relationships.
• Capable of building strong internal and external relationships to achieve desired customer outcomes.
• Innovative, detail oriented, and quality conscious.
• Extensive knowledge of food industry.

Qualifications / Experience :

Bachelors' degree in Business or equivalent; or 05 years work experience or educational background in food and foodservice industry;

or equivalent combination of education and experience.

• Strong project management skills
• Must be detail oriented and possess excellent communication, analytical, and organizational skills.
• Highly proficient in Microsoft Excel and Microsoft Word.
• Must be able to travel in continental US and International (If needed)
Requirements :
• Work Permit
• Work Permit
30+ days ago