We are seeking a skilled and results-driven Accounts Receivable / Collections Specialist to join our client, a leader in the construction industry. This is a full time permanent position located in the Scarborough area. The ideal candidate will have in-depth understanding of construction billing, and contract terms, along with excellent interpersonal and organizational skills to manage customer accounts and ensure timely payment.
Key Responsibilities :
- Monitor and manage the accounts receivable ledger, ensuring timely and accurate processing of invoices and receipts
- Review aging reports regularly and prioritize accounts for collection efforts based on payment terms and risk
- Proactively contact customers via phone, email, and written correspondence to follow up on past-due invoices and resolve payment delays
- Maintain positive customer relationships to facilitate prompt resolution of payment issues while upholding professional communication standards
- Collaborate with project managers to verify completed work, progress milestones, and accurate customer billing
- Investigate and resolve disputes related to billing discrepancies, contract terms, and payment applications
- Work closely with internal teams (e.g., project managers, sales, or finance departments) to address and resolve customer concerns effectively
- Prepare weekly and monthly accounts receivable reports and provide updates to management on the status of outstanding payments
- Maintain thorough and accurate records of all collection activities, communications, and payment arrangements for audit or review purposes
- Identify opportunities to streamline and improve the accounts receivable and collection processes
- Propose solutions to enhance collection performance and reduce delinquency rates
Qualifications :
Degree or Diploma in Accounting, Finance, or Business Administration preferred. Relevant experience in lieu of a degree will be consideredMinimum of 2-3 years of accounts receivable and collections experience, preferably within the construction or a related industryProficiency with ERP systems and Microsoft Office Suite, particularly ExcelKnowledge of billing and collection processes specific to the construction industry including payment applications, schedules, and change ordersStrong analytical and problem-solving skills, with excellent attention to detailEffective communication and negotiation skills to foster productive customer interactionsOrganizational skills to prioritize tasks and meet deadlines in a fast-paced environmentIf you are interested please apply today for immediate consideration!
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