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Grocery Department Manager
Grocery Department ManagerFarm Boy Inc. • Toronto, Ontario, Canada
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Grocery Department Manager

Grocery Department Manager

Farm Boy Inc. • Toronto, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

This position is responsible for ensuring that all objectives and goals of the department and store as communicated by the Store Manager are met and / or exceeded and for the day-to-day management of specific aspects of the department including ordering merchandising labour scheduling and customer service. The performance of the duties must ensure a quality service approach to all employees customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities :

  • Provide superior customer service and support Farm Boys vision of the best fresh shopping experience.
  • Work with the Store Manager and Retail Specialist to execute strategies aimed at successfully accomplishing stated goals (e.g. financial results).
  • Team development interviewing training reviews coaching motivation and recognition all while maintaining a high level of confidentiality and trust.
  • Consistent and effective communication to lead the team including one-on-one coaching huddles metrics product knowledge and corporate policies and procedures.
  • Responsible for retail operations and deliverables (e.g. inventory ordering item maintenance quality and rotation shrink merchandising invoicing scheduling payroll).
  • Participate in store coverage rotation as a Manager on Duty (eg. opening / closing store alarm system emergency contact support) as directed by the Store Manager.
  • Ensure compliance with Safe Food Handling regulations as well as Health and Safety policies and procedures.
  • May be requested to undertake other related duties on a periodic basis.

Qualifications :

  • Typically requires completion of a post-secondary program with an emphasis in business plus a minimum of 3 years of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
  • Successful completion of a Public Health Food Handler certification Smart Serve plus Level A First Aid and Basic CPR certification or the commitment to complete within 6 months.
  • Excellent organizational interpersonal and analytical skills.
  • Clear and effective communication style both written and oral.
  • Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
  • Ability to learn manual and automated systems / tools.
  • Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
  • Flexible schedule including weekends evenings and holidays.
  • Fluency in English and French shall be considered an asset.
  • Work & Sensory Environment :

  • Providing service to several people or departments working under many simultaneous deadlines.
  • Required to stand and walk for long periods of time during shift.
  • Required to lift carry or handle heavy objects.
  • Additional Information :

    Accommodation is available upon request for applicants and employees with disabilities.

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    Restaurant Experience,Sales Experience,Food Service,Succession Planning,Management Experience,Materials Handling,Pricing,Conveyor Installation,Food Production Experience,Leadership Experience,P&L Management,Retail Management

    Experience : years

    Vacancy : 1

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    Department Manager • Toronto, Ontario, Canada

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