User Support Technician NOC 22221 Jobs In-Demand *APPLY FOR FUTURE OPPORTUNITIES*GreenTech Resources Worldwide Canada • Strathmore, AB, CA

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User Support Technician NOC 22221 Jobs In-Demand •APPLY FOR FUTURE OPPORTUNITIES •

GreenTech Resources Worldwide Canada • Strathmore, AB, CA

11 days ago

Job type

Full-time

Permanent

Job description

GreenTech Resources Worldwide Canada | Full time

User Support Technician NOC 22221 Jobs In-Demand

APPLY FOR FUTURE OPPORTUNITIES

Strathmore, Canada | Posted on 03 / 13 / 2025

Date Opened 03 / 13 / 2025

Job Type Full time

Work Experience 1-3 years

City Strathmore

State / Province Alberta

Country Canada

Job Description

Discovering hardware and software solutions

Troubleshooting technical problems

Identifying and repairing flaws.

Troubleshooting network issues

Hardware and software installation and configuration

Speaking with customers to quickly determine the source of their problem.

Giving customers timely and accurate feedback.

Customers are guided through a series of steps to solve a problem.

Following up with clients to ensure the issue has been resolved.

Replace or repair the required components.

Assisting with the deployment of new applications.

Support is provided in the form of procedural documentation.

Managing several cases at once.

New technologies are being tested and evaluated.

Checking the electrical safety of equipment.

Requirements

Degree in computer science or information technology is required.

It is advantageous to be certified for Microsoft, Linux, or Cisco.

Prior experience in tech support, desktop support, or a related role is preferred.

Knowledge of Windows / Linux / Mac OS.

Working knowledge of remote desktop applications and help desk software.

Detail-oriented and problem-solving abilities are required.

Terms of Employment :

Permanent Position

Salary : $31.00 - $46.75 per hour

Required Years of Experience : 1 to 2 years

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User Support Technician • Strathmore, AB, CA

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