The Terraces Memory Care has an opportunity for a
PROGRAM ASSISTANT (MAVEN)
Position Type : Permanent Part-Time
Shift Type : Day, alternate weekends (
subject to change)
Hourly Pay Rate : $26.83 - $27.52
Bi-Weekly Hours : 30 Hours
Posting Number : 9226
Union : SEIU Service
Date Posted : September 8, 2025
Internal Closing Date : September 17, 2025
Job Summary :
Program Assistants "Mavens" will be the primary contact for residents in the new Memory Residence at the Terrace. Centering around the Possibilities by Baycrest™ model, Mavens are PSW staff that uses a transformational approach to support persons living in the Memory Residence. The ideal candidate will be well rounded with community, cultural, geriatric and clinical care experiences.
"Mavens" must be PSW certified but, due to the scope of the role, are classified as Program Assistants in the collective agreement.
Responsibilities include but are not limited to :
- Responsible for delivering the overall Possibilities experience to residents and their families by embodying the model of care and its philosophy and values into daily practice
- Initiates and maintains a relationship with the resident, their family and other care providers to enable trust, open communication and a care community
- Provides a daily care experience to residents, enabling choice and autonomy while supporting the physical and personal care needs of the residents including but not limited to hygiene, grooming and dressing, feeding, toileting, recording daily nutrition, hydration, provision of skin care
- Responsible for supporting the delivery of mealtime experiences including set up, food preparation, baking and feeding
- Supports the co-design of the resident / client and family’s individualized Possibilities Plan and operationalizes the plan on a day to day basis, making modifications as required
- Responsible for enabling each resident’s experience through supporting the execution of daily individual program plans, group social, recreational and activities in partnership with recreationists and the Possibilities Lead, Curator
- Manage responsive behaviours through exploring and applying non pharmacological interventions including activities and strategies in order to meaningfully engage residents
- Prepare daily programming space and activities day for individuals and groups based on their individual choices, interests and daily goals
- Work closely with the Curator to inform and plan client experiences, core programs, activities needs, supplies, flexible schedules, volunteer supports and 3
rd
party Artists in Residence
Qualifications include but are not limited to :
Current P.S.W. certificate from a recognized community college or educational institute or equivalent combination of education and experience requiredRegistration in good standing with the Ontario Personal Support Worker RegistryCompletion of certificates in gerontology, activation or related course work is preferredOntario Secondary School Diploma or recognized equivalent is requiredGrade 12 English equivalencyCertificate in U-First and / or Alzheimer Society for Dementia Care Training Program (DCTP) preferredCompletion Mental Health First Aid preferredCertificate in Gentle Persuasive Approach (GPA) is preferred.Certificate in Montessori Activities for Dementia is preferred.Food Handling Certification preferredCurrent Basic Cardiac Life Support (BCLS)Experience working with individuals living with dementia in residential settingsExperience working with individuals with responsive behavioursAbility to work independently and as a part of the interdisciplinary team, and effectively manage challenging situationsExcellent interpersonal, communication, organizational and problem solving skillsAdditional Benefits :
4% Vacation EntitlementIncumbents will receive 14% in lieu of benefitsOpportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)Access to 24 / 7 Employee Assistance ProgramRequired Skills
Required Experience