Manager, Fraud Knowledge Governance

Requisition ID : 244369

Join a purpose driven winning team committed to results in an inclusive and high-performing culture.

The Manager Fraud Knowledge Governance is responsible for first line governance over Global Fraud Management processes by ensuring process documents and knowledge content accuracy completeness and alignment with applicable internal control and compliance frameworks and leading practices. This role focuses on capturing and organizing critical information maintaining a centralized repository and promoting a culture of knowledge sharing. Youll collaborate across teams provide insights to process owners and leadership and drive continuous improvements through technology and automation. Strong expertise in fraud process mapping and knowledge management tools is essential.

Is this role right for you In this role you will :

• Collaborate with Global Fraud Management teams to ensure critical processes and controls are identified captured and documented
• Facilitate knowledge content generation and design and promote a culture of knowledge sharing and learning within the organization
• Ensure process documents and knowledge content accurately reflects key processes and controls and is aligned with applicable internal control and compliance frameworks and leading practices
• Implement and maintain effective and efficient processes and routines to ensure the knowledge content is developed organized categorized and deployed effectively to support process adherence and learning.
• Serve as a resource and point of contact for employees seeking assistance with knowledge-related inquiries and information retrieval.
• Provide insights and recommendations to senior leadership on knowledge and content gaps and opportunities for improvement in knowledge content and processes.
• Contribute to continuous enhancements collaborating with Technology and other knowledge management teams to leverage solutions and automation for better knowledge capture retrieval and dissemination.
• Proactively collaborate with stakeholders to identify and recommend the right strategies and solutions to meet business objectives.

Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have :

Whats in it for you

Location(s) : Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose : for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.

Required Experience :

Manager

Key Skills

Electrical,Academics,Customer Service,Computer Data Entry,Cardiac Surgery,Freight Forwarding

Employment Type : Full Time

Experience : years

Vacancy : 1