CCR-Administrative Care Coordinator

Administrative Care Coordinator — Lifemark Sport Medicine - Kelowna Mission

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on being part of a driven team of industry experts and building a reputation for exceptional quality? If so, join us as an Administrative Care Coordinator at Lifemark Sport Medicine - Kelowna Mission, a leading clinic within Lifemark Health Group.

We believe when you move better, you feel better. Our core values are : We have fun , We strive for simplicity , We trust each other to do the right thing , We go the extra kilometre and We belong here .

Base Pay Range

CA$20.00 / hr - CA$23.00 / hr

Status : Permanent Full Time

Location : 4105 Gordon Dr #200, Kelowna, BC V1W 4Z1

Primary Responsibilities

• Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
• Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
• Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
• Coordinate scheduling of patient appointments and maintain the patient’s medical record
• Collect payment at the time of service
• Track coverage for all funding streams to ensure approval
• Complete data entry and billing
• Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
• Provide administrative support to the Care Coordinator Manager and Clinic Director

Qualifications & Core Competencies

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self‑identifying as a member of the employment equity groups : Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent@lifemark.ca

Visit & Apply

Visit www.lifemark.ca / careers

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Wellness and Fitness Services

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