Position : OSS - Project Manager / Business Analyst
Location : Brampton, ON (Hybrid)
Mode of Hire : Contract
Job Description :
- Capability to run OSS projects and manage various stakeholders
- Should have hands on knowledge on OSS platforms
- Ability to manager projects upto $5m
- Knowledge on waterfall and agile projects
- Ability to streamline activities, manage teams, work on reporting, financials etc
- Capability to drive the project independently and deliver results basis the defined KPIs on cost, quality and schedule.
- Able to assign and allocate work, mentor and coach team members and drive efficiency
- Ability to define the create, maintain and organize project plan and resources
- Ability to report metrics and achieve the KPIs as defined in the project plan
- Run the program meetings and discussions and navigate through various challenges that the team might run into
- Ability to effectively manage program and project risks and define mitigation strategies and the ability to bring the program into Green status in case of contingent situations
- Ability to manage and work across cross functional teams and be the central anchor and driving force for the team.
- Business Systems Analyst
What you will be doing...
Knowledge of OSS is a mustWorking with the EM (Engagement Manager) / SDM (Solution Delivery Manager) / Program owner, ensure that the requirements are well defined, documented and prioritized.Drive & contribute to project solutions - JAD sessions, responsible for gathering input / documenting HLD / DDD (High Level Design / Detailed Design Document).Support SDM and SA (Solution Architect) in defining overall solution approach in consultation with IT stakeholders / application teams.When required back-fill role gaps (SDM, PM, SA) as needed.Responsible (in partnership with the PM) for aligning all technology teams (including Digital, Network) when delivering IT solutions.Responsible for documenting / managing change requests (PCRs).Track / document assumptions, risks, dependencies, and ensure appropriate actions.Responsible for HLD / DDD artifact documentation and submission to IT PMO.Supporting project manager throughout project life cycle.Work with Architecture and procurement on defining vendor expectations.Responsible for Cyberstar (Security) documentation and related security management follow-up activities.Responsible for documenting ORD (Operational Readiness Document).Support testing teams / activities : test plan / case consultation and manage defect triage with appropriate application teams.Work closely with third party technology vendors; ability to challenge the vendor design to ensure what is being built satisfies the needs of our business partners.Release scope with ITPMO, ERM.Support Testing team and triage fixes for defects related solution & design;Support PVT, ORT, BRT release implementationProvide weekly, monthly, and quarterly status updates to Program MgmtReview QA Test Plan and Test Cases and provide the feedback;Keep track of Deliverables and regular updatesSupport the applicable teams with schedules and status reporting.Scheduling meetings and control callsCreating MinutesFollow up to action items with other teamsHLD / DDD / PCR review setup and obtaining approvals;What you have...
Undergraduate degree in Business, Computer Science, or equivalent experience.Significant Experience as a Business Systems Analyst preferably with knowledge of Telecommunications products.Associate Certificate in Business Analysis, or in progress (i.e. CBAP Preferred).Experience using Rogers systems preferred and / or an asset.Jira knowledge is an assetDemonstrated experience in Vendor Management / Coordinating third party development.Experience with Software Development Lifecycle methodologies (Waterfall and Agile).Demonstrated success working with internal and external business teams to understand and gather requirements and working with project teams to meet expectations.Ability to quickly grasp new ideas and solutions, communicate effectively with colleagues (business and technical staff) and end users.Excellent decision-making, problem solving, verbal and written communication skills; interpersonal and organizational skills.Ability to build relationships, work collaboratively, and resolve problems with people at all levels in the organization.Experience working with external vendors.Core Competencies : Customer service orientation; teamwork and collaboration; adaptability; initiative; analytical thinking.Role-Specific Competencies : Business Analysis; innovative design skills, problem solving; work-flow analysis; project management.Ability to express ideas and facts in a clear and understandable manner, tailoring communication to the intended audience.Excellent time management and priority management skills.Flexible and possess a willingness to take on new projects / roles and to contribute to the team's success in a variety of capacities.Self-starter with the ability to multi-task effectively and independently within a fast-paced environment.