Medical Administrative Assistant

Job Description

Job Description

We are seeking an administrative assistant to join our team! You will be part of a 2-person admin team helping 3 orthopaedic surgeons. You will be responsible for the overall office administration, ensuring that matters are carried out in a professional and courteous manner in servicing the needs of orthopedic patients and those of the medical practitioner. At all times, strict patient confidentiality is upheld.

Education : College Diploma / Certificate in Medical Office Administration

Work setting

Hospital

Private Office

Tasks

Scheduling appointments using Accuro EMR software

Complete third party billing

Maintaining electronic patients' files with the EMR system

Scanning documents to patient files and filing faxes

Providing administrative and secretarial support to the surgeons as well as other members of the patient care team;

Scheduling patient procedures as well as outpatient follow-ups using various software

Liaising with various hospital departments to exchange information etc.

Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, Accuro, Square etc. to generate a variety of correspondence, reports and documentation;

Answering a multi-line phone system with inquiries from patients and other healthcare professionals

Maintaining a professional atmosphere at the front desk, and running the office efficiently and with accuracy

Respond to patient messages or concerns in a timely manner and prioritize any urgent issues to the physician’s attention

Initiate and respond to general correspondence where appropriate

Transportation / travel information

Candidate must be able to reliably commute to hospital in West Toronto Monday to Friday 8am-4pm.

Work conditions and physical capabilities

Fast-paced environment

Work under pressure

Attention to detail

Personal suitability

Accurate

Client focused

Efficient interpersonal skills

Excellent oral and written communication

Professional phone demeanour

Flexibility

Initiative

Organized

Reliability

Critical thinking

Strong typing skills

Work Term : Permanent

Work Language : English

Hours : 35 to 40 hours per week

COVID-19 considerations : 
Office staff must wear appropriate mask (provided) when in contact with patients and other staff.

Must be fully vaccinated against COVID-19

Salary : $21.00 / hr - $27.00 / hr

Attention to detail testing

Communications testing

Problem solving

Company Description

3 Orthopaedic Surgeons working at St. Joseph's Health Care, Toronto. Needing to add a 2nd administrative assistant.

Company Description

3 Orthopaedic Surgeons working at St. Joseph's Health Care, Toronto. Needing to add a 2nd administrative assistant.