Administrative Assistant - Cheque Processing

This range is provided by Collabera. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$25.00 / hr - CA$25.00 / hr

Direct message the job poster from Collabera

Talent Expert (Lead Recruiter) - Collabera | Creating the Next Together

Describe a typical ‘day in the life’

• Ensure timely and accurate acceptance, validation and preparation of instructions such as, but not limited to cheque issues, cheque deposits, stop payments, issue foreign drafts, stale dated cheques
• Create, review and, where needed, update desk operating procedures and identify and resolve reoccurring problems to ensure corrective actions and proper procedures are put in place
• Ensure compliance with all policies and procedures currently in place, and identify any gaps in processes that might increase risk and highlight to management for remediation
• Ensure second level review is completed on identified processes within the team and issues or potential problems are immediately escalated to management for resolution
• Investigate and respond to queries relating to the processing of instructions
• Cross train on all tasks within CPT
• Share knowledge with team members to assist in the resolution of more complex problems
• Contribute to the success of the department by supporting and assisting other team members in meeting daily deliverables
• Validate instructions against CPT processes and procedures and identify instructions that fall out of normal scope for escalation

Project Name(s), if applicable

Please provide a brief project description

Program / Technology / Software Knowledge

What program / technology / software knowledge is essential for this role? Describe in what capacity the selected candidate will be using it?

Must-have Skills / Experiences and / or Education, certifications, qualifications, designations

Proficiency in MS Office including experience using Excel macros

Nice-to-have Skills / Experience and / or Education, certifications, qualifications, designations

Seniority Level

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