TechOps Engineer - Remote- Halifax

JOB DESCRIPTION

Req ID :  354850

We are currently seeking a TechOps Engineer - Remote- Halifax to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA).

TechOps Engineer

We are looking for a Tech Operations Engineer  to support and maintain critical enterprise applications and tools. This role involves managing platforms such as JIRA, GitHub, Workfront, Kronos, MetricStream (GRC), and Azure DevOps , ensuring smooth operations, patching, version upgrades, and deployment support for Run applications.

Key Responsibilities

• Provide end-to-end support  for enterprise tools including JIRA, GitHub, Workfront, Kronos, MetricStream (GRC), and Azure DevOps.
• Perform patching, version upgrades, and maintenance  of supported applications.
• Support deployment activities  for Run applications, ensuring adherence to change management processes.
• Monitor application health and proactively address performance or availability issues.
• Collaborate with development and infrastructure teams to troubleshoot and resolve incidents within SLA timelines.
• Maintain documentation for configurations, patches, and operational procedures.
• Ensure compliance with security standards and governance policies .
• Provide customer-focused support  and timely communication during incidents and planned maintenance.
• Participate in on-call rotations and provide after-hours support when required.

Preferred Skills

Nice to Have

Basic Qualifications

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.