Case Manager

This role requires the successful applicant to commit to an in-office work arrangement up to 5 days a week beginning in 2026.

Salary Grade : 213 From : $97,;

We anticipate bilingual (French & English) and unilingual permanent opportunities in the following office locations :

• Guelph - Unilingual
• Guelph - Bilingual
• Hamilton – Unilingual
• Hamilton- Bilingual
• Kingston - Unilingual
• Kingston - Bilingual
• London - Unilingual
• London - Bilingual
• North Bay - Unilingual
• North Bay - Bilingual
• Ottawa - Unilingual
• Ottawa - Bilingual
• Sault Ste. Marie – Unilingual
• Sault Ste. Marie - Bilingual
• St. Catharines - Unilingual
• St. Catharines - Bilingual
• Sudbury – Unilingual
• Sudbury - Bilingual
• Thunder Bay - Unilingual
• Thunder Bay - Bilingual
• Timmins - Unilingual
• Timmins - Bilingual
• Toronto - Unilingual
• Toronto - Bilingual
• Waterloo- Unilingual
• Waterloo - Bilingual
• Windsor - Unilingual
• Windsor - Bilingual

Join Our Team—Where Potential Meets Purpose—at WSIB

At the WSIB, our mission is to support workers and employers when injury or illness happens on the job. We act quickly to provide wage-loss benefits, medical coverage, and practical support to help people recover and return to work. As one of North America's largest insurance organizations, covering over five million people in more than 300,000 Ontario workplaces, we’re committed to making workplaces safer and supporting recovery every step of the way. Learn more about us at

Why Work With Us?

When you join WSIB, you’ll have the chance to bring your potential to a purpose-driven organization.

Here, your skills and ambitions will be recognized and nurtured :

If you’re ready to make a difference and grow your career in a collaborative, high-impact environment, we invite you to apply and join Team WSIB!

About the Opportunity : Case Manager

Are you a strong decision-maker who thrives in a fast-paced environment? Do you communicate clearly, collaborate effectively, and adapt quickly to changing situations? Are you known for following through and getting results? If so, the Case Manager role at WSIB could be your next career move—where your potential meets purpose.

What You’ll Do :

As a Case Manager, you’ll play a vital role in guiding injured workers and employers through the claims process. You will be responsible for making fair and timely decisions, developing and implementing case management plans, and ensuring positive outcomes for all parties. Your work will require you to :

Who You Are :

We’re looking for individuals who demonstrate :

What you will bring :

Education

Experience

This position is currently eligible for an education equivalency. Additional years of experience will be considered in place of levels of education on a 2 : 1 basis. For every level of education not completed, an additional 2 years of experience will be considered as equivalent, in addition to the minimum prior years of experience as set out in the job requirements. Management has set a minimum threshold for education equivalency at the College diploma program of over one year and up to two years level.

Education Levels

College diploma program of over one year and up to two years plus 6 years of experience

College diploma program of over two years and up to three years plus 4 years of experience

There are no equivalencies for established professional certifications and / or designations.

Our commitment to equity, diversity and inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.

The WSIB is committed to being accessible and inclusive, and following barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please let us know when we contact you and we will work with you to meet your needs.

Disclosing conflicts of interest

As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include : political activity, directorship, other outside employment and certain personal relationships ( with current WSIB employees, customers and / or stakeholders). If you have any questions about conflict of interest obligations and / or how to make a disclosure, please contact the Talent Acquisition Centre at talentacquisitioncentre