Assistant Service ManagerHuron Tractor Ltd • Thames Centre, ON, CA
Assistant Service Manager
Huron Tractor Ltd • Thames Centre, ON, CA
23 days ago
Job type
- Full-time
Job descriptionUnderstanding of the mechanical, electrical, and hydraulic systems used in equipment. 3+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred. Experience being a leader within a department and working in a team environment. Experience operating vehicles, tools, and equipment for diagnostic purposes. Must be a team player with the ability to build strong relationships with customers and employees. Must possess strong written and verbal communication skills. Proficiency with computer systems. Able to work flexible and extended hours, Saturday rotation and carry an on-call phone when scheduled. Great training opportunities through John Deere, as well as internal training. Competitive compensation. RRSP’s and extended benefits. Employee discounts. Future growth opportunities. Excellent team environments with a Social Committee that plans great events. Extended health care. Dental care. Disability insurance. Employee assistance program. Vision care. Life insurance. Paid time off.
Grow with us, and have a part in making Huron Tractor the “Right Choice” for our Customers! Huron Tractor is one of John Deere’s largest partners in Canada, with eleven locations servicing Southern Ontarians. We’re proud to serve a community of customers that spans agricultural operations, commercial enterprises and homeowners, with one of the largest inventories of machines and parts in Canada.
Job Responsibilities
- Assist the Service Manager with annual service program duties, including quoting and promotion.
- Inform the Service Manager of in-house technician training needs.
- Coach new technicians and apprentices with work orders assigned to them.
- Support new technicians and apprentices with their technical, repair, and diagnostic questions.
- Improve technician efficiencies by keeping technicians on tasks and coaching when needed.
- Direct and assist in the diagnosis of machine problems of technicians and apprentices.
- Contact customers to update them with any ongoing repair status and cost estimates.
- Organize shop tools and properly catalogue them for quick location.
- Maintain shop cleanliness and ensure technicians are keeping the work area tidy.
- Other duties as assigned, including health and safety responsibilities.
Preferred Skills and Qualifications
Why Huron Tractor?
Our commitment to great customer service starts with the great people on our team. We take pride in helping our employees develop careers that reward, enrich and grow with the individual.
Benefits
Please forward your resume with cover letter stating how your qualifications and experience fit with the position. We thank all for applying; however only those selected for an interview will be contacted.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Other
Industries
Farming, Dairy Product Manufacturing, and Fisheries
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Service Manager • Thames Centre, ON, CA
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