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Head Server

Head Server

The BerkeleyHalifax Regional Municipality, Nova Scotia, Canada
29 days ago
Job type
  • Full-time
Job description

The Head Server is responsible for ensuring food is served in a courteous and efficient manner, following proper food handling practices, while providing oversight of work schedules, staff performance, sanitation, and safety.

The Head Server is a team player, with a passion for delivering an outstanding dining experience. They offer exceptional service and support, have an empathetic and respectful approach, and a customer-focused mindset.

Food Service :

  • Serve meals in a courteous and efficient manner, providing exemplary customer service.
  • Maintain knowledge of the menu, dietary restrictions, and available items.
  • Strictly adhere to food and safety standards.
  • Follow correct serving techniques for all types of food and beverage on the menu.
  • Listen to and solicit resident feedback regarding their dining experience.
  • Ensure serving areas, dining room, dishes, floors, etc. are cleaned and set to specific standards.

Supervisory :

  • Provide orientation and ongoing training to team members.
  • Direct and guide team members on the correct serving techniques.
  • Collaborate closely with the General Manager regarding performance issues and complete annual performance evaluations for team members.
  • Create schedules to ensure efficient and productive service for all meals.
  • Promote The Berkeley's Ethics Policy to all staff under their direction and act in accordance with The Berkeley Ethics Policy.
  • Maintain knowledge of and act in accordance with Company Standards, Conduct and Expectations.
  • Promote a positive team spirit within the Dining Room.

    • Health, Wellness, Safety

  • Maintain a safe and healthy work environment to ensure the systematic application of the best safety practices.
  • Ensure all standards of sanitation are adhered to.
  • Ensure adherence to all fire procedures and continued participation of all team members in fire safety drills.
  • Ensure incident and accident investigations are both timely and thorough.
  • Maintain a good understanding of WHMIS principles and ensure compliance within the Health Care Team.
  • Follow all health and safety legislation as it relates to the Nursing and Health Care Departments.
  • Participate in Health and Safety training as required.
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    Server • Halifax Regional Municipality, Nova Scotia, Canada