Fire Dispatcher Term (26-009) External Closes Jan 3026

The role: Reporting to the Assistant Chief Fire Dispatch & Emergency Program the Fire Dispatcher is responsible for receiving and processing emergency and non-emergency calls by telephone radio fixed alarm and 911 communications equipment dispatching appropriate Fire Resources as outlined in Policies and Operational Guidelines. This position operates in a fast-paced dynamic environment requiring rapid decision-making strong and consistent situational awareness and attention to detail. The Fire Dispatcher monitors radio traffic supports Incident Command and coordinates with external agencies to ensure safe and effective emergency response operations.

What we offer: The starting rate of pay for this IAFF Local 1668 bargaining unit position is $34.82 per hour based on Appendix B of the Collective Agreement and includes a comprehensive benefits package.

Fire Dispatcher - Job Description

Recruitment Information

Qualifications :

Education/Training

• Completion of Grade 12 or equivalent.
• Radio Operators Licence (Marine Land or Aeronautical will be accepted).
• Must possess and maintain a valid BC drivers licence and produce and maintain a clean drivers abstract as per City policy.
• Basic proficiency in MS Word and Excel (65% minimum on administered exam).
• Occupational First Aid Level 1 (St. John Ambulance or equivalent).
• Clear RCMP Criminal Record & Vulnerability Check.
• Normal Hearing - Current satisfactory hearing audiometric test.
• Legally entitled to work in Canada.
• Achieve the pre-determined passing grade in Critical Testing.
• Achieve the pre-determined passing grade in Multitasking Skills and Abilities Testing.
• Achieve the pre-determined required results on Psychometric Testing.
• Pre-employment Physical Fitness Assessment.
• Pre-employment Medical Examination.

Preferred Experience

• Experience as an Emergency Service Dispatcher.
• Recognized training for Emergency Dispatchers (i.e. College/University Certificate).
• Fire or other Emergency Services training/experience.
• Office and clerical experience.
• Fluency in multiple languages.

Environment/Working Conditions

• Changing work schedule and varying days off should be expected.
• Frequent exposure to stressful situations over the telephone and radio systems.
• Multitasking with multiple inputs and frequent interruptions.
• Sitting for extended periods at a console.
• Fast-paced environment requiring sustained attention and the ability to manage high-volumes of information.
• NOTE For Permanent Relief Employees: MUST be available to report to work on short notice to work all shifts including evenings weekends holidays and overtime (scheduled and emergency) as required.

Additional Information :

Posting Date: January 16 2026

Closing Date and Time: January 30 2026

Posting Number: 26-009

When you apply: You will be asked to upload a cover letter and resume as part of the application process. You may also be asked to answer some screening questions related to the position.

Questions about this position Email

Remote Work :

No

Employment Type :

Full-time

Key Skills
Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette
Experience: years
Vacancy: 1