Senior Product Designer

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We’re looking for a Senior Product Designer to join our growing team!

As a Senior Product Designer, you play a mission‑critical role in conceiving and evolving second-to‑none internal tool experiences behind Canadian insurance brands. You’ll be part of the enterprise design team that’s responsible for our enterprise user experience.

What you’ll do here:

• Leverage user insights and data to craft human-centered digital experiences that are clear, highly usable, visually appealing, and help achieve business objectives.

• Contribute to strategic planning and roadmap definition alongside the product and multidisciplinary agile team.

• Create and facilitate workshops to engage stakeholders and contribute to discovery with a user-centered mindset.

• Produce CX/UX artifacts such as sketches, processes and service blueprints to create a shared understanding of the experience.

• Present work to a variety of audiences, including executives and stakeholders.

• Partner with product managers, product owners, engineers, researchers, copywriters, to produce quality, delightful interfaces: delivering the end-to-end solution from conception until launch, and iteration.

• Leverage and interpret Design System libraries and design guidelines for multiple brands, while advocating for improvements alongside the design community.

• Generate final assets and work with developers to implement and validate specifications.

• Give and solicit feedback from other designers and the product team, in order to continually raise our bar for quality.

• Elevate the team’s design practices and methodologies, while being an advocate for user-centered, data-driven design.

What you bring to the table:

• At least 7 years of experience in Product Design.

• Expertise in usability and user-centered design practices.

• Capacity to understand complex business needs and to translate them into simple design requirements.

• Mastery of design tools (Figma, Figjam, MIRO, Axure, etc.).

• Experience with UX research tools an asset (usertesting.com, Optimal Workshop, Dovetail, etc.).

• Experience in producing process flows, content inventories, etc.

• You love working in a collaborative environment that has a strong focus on teamwork, innovation, open minds and having fun.

• Creative, analytical, curious and ingenious.

• A team player that can share and receive constructive feedback.

• Deeply passionate about design and quality.

• Organized, autonomous and proactive.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English‑speaking colleagues across the country.

• No Canadian work experience required but must be eligible to work in Canada.

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in‑person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success.

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.

• An extensive flex pension and benefits package, with access to virtual healthcare.

• Flexible work arrangements.

• Possibility to purchase up to 5 extra days off per year.

• An annual wellness account that promotes an active and healthy lifestyle.

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.

• Inclusive employee‑led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.

• Inspiring leaders and colleagues who will lift you up and help you grow.

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity‑deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.