About the Company
Our client is a large, multidisciplinary professional services firm that delivers a comprehensive range of technical and strategic services, including consulting, information technology, engineering, process development, as well as project and construction management to various heavy industrial sectors.
Major corporations around the world recognize our client for its ability to bridge the gaps between research and innovative technologies, and between engineering and reliable operations. The firm places strong emphasis on developing innovative approaches, technologies and solutions that add value to its customers businesses.
Our client delivers unprecedented business results through a commitment to quality, lower operating costs, more efficient utilization of capital assets, higher standards for safety and risk management, faster start-ups and continuous performance improvements in all projects and programs.
Scope of Position
As entire industries cope with tectonic market shifts, the appetite for disruptive thinking, technology and solutions to enhance their operations grows at an unprecedented pace. Our client’s Solutions and Systems Division specializes in addressing these needs.
Leveraging its vast experience with the technologies, processes, concepts and techniques used by its customers, as well as its longstanding investment in the R&D of new technologies and concepts, the Solutions and Systems Division provides innovative and commercially effective software and hardware solutions for specialized industrial markets.
Currently, our client is seeking a highly accomplished General Manager to provide global leadership to this division. The incumbent will work closely with the vertical market business units to identify opportunities for creative industry-wide customer solutions which reduce their costs, increase efficiencies and / or enhance performance. The General Manager will marshal a team of highly capable software and systems professionals to address these opportunities while leveraging the resulting IP to additional customers around the world.
The position will be based in Toronto.
Functional Tasks
Key Performance Deliverables
The following competencies listed below define the role of General Manager – Industrial Solutions and Systems
Strategic Approach
Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas.
Imagines future possibilities. Thinks broadly and investigates a wide-range of alternatives in developing a vision for the future. Selects the most promising vision from a range of alternatives and communicates this vision to others.
Influence
Articulates the key points of an argument persuasively. Negotiates skillfully and convinces others to own point of view. Directly and indirectly impacts the decisions / opinions of others. Mobilizes people into action.
Integrity & Sincerity
Inspires trust and supports others through own authenticity and following up on commitments. Maintains high ethical standards both personally and professionally. Shows consistency among principles.
People Management
Establishes and communicates clear priorities and sense of direction. Clarifies roles and responsibilities. Adapts management style to achieve optimum results.
Results Orientation
Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them.
Initiative
Proactive. Seizes opportunities and acts upon them immediately. Takes responsibility for own actions and addresses problems before asked.
Customer / Client Orientation
Strives to provide customers / clients with personalized and efficient service. Anticipates customers’ / clients’ needs. Quickly follows up on customer / client contacts and complaints. Monitors and acts on measures of customer / client satisfaction.
Industry & Market Awareness
Seeks to anticipate and respond to industry and market changes / challenges by understanding key characteristics, issues and the factors driving them. Aware of competitor’s products, services and position.
Boundary-Spanning
Incorporates information about the organization’s structure and protocol into decisions. Attentive to the internal politics and alert to shifting interpersonal dynamics. Establishes the necessary support networks and cross-functional relationships through rapport building. Recognizes, maintains and effectively balances the interests and needs of one’s own group with those of the broader organization.
Team Skills
Helps to create a sense of team spirit and harmonious relations through cooperation and support. Balances personal goals with those of the team. Fosters collaboration among team members.
Role Expertise
Demonstrates critical technical or professional knowledge / skills related to the role. Has thorough knowledge of relevant products, services and methods. Expands technical knowledge / skills and keeps up-to-date in own area of expertise.
Preferred Experience / Education
The following indicates specific industry, academic and functional experience / qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables.
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